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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IP Fac Homecare Specialist - **Company:** Solventum Corporation - **Location:** Maplewood, MN, United States (Remote available) - **Salary:** $45,360.0 - $62,370.0 - **Contract:** Permanent contract - **Skills:** IBM Software, Microsoft Office, Oracle (Applications) - **Published:** August 13, 2026 - **Apply:** https://www.disabledperson.com/jobs/74220662-ip-fac-homecare-specialist ## About the Role To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: * High School Diploma/GED or equivalent. * One (1) year or more of call center experience. * Two (2) years or more of healthcare collections experience. In addition to the above requirements, the following are also required: * Government experience. * Strong customer service skills and demonstrated ability to professionally interact with employees and external business contacts while conveying a positive, service-oriented attitude. * Experience working with ERPs such as Hero, Oracle, Delair, FileNet, or Genesis. Additional qualifications that could help you succeed even further in this role include: * Experience with Microsoft Office applications. * Solid critical thinking, problem-solving, time-management, prioritization, and decision-making skills with strong attention to detail. * Demonstrated ability to work effectively both independently and in a team environment. * Ability to multi-task and adapt in a fast-paced and changing environment while maintaining confidentiality, discretion, and sound business judgment. * Strong verbal and written communication, active listening, flexibility, patience, and self-motivation. Work location: Remote Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). ## Description Govt Facilities Spec I 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You'll Make in this Role The Govt Facilities Spec I position provides dedicated customer support to Government customers. The Specialist acts as the liaison between the patient, VA Prosthetics/Logistics, and internal customers. The Specialist makes sure all needed documentation and approvals are obtained prior to an order being released to bill VA. As a Govt Facilities Spec I, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: * Provide dedicated call-queued customer service support to government customers and maintain courteous, timely communication with internal and external customers. * Manage the revenue cycle for orders billing to VA Prosthetics, including order entry, approval, billing, collections, and VA Logistics order entry and release. * Enter orders received via fax, P8, or email within two hours of receipt; obtain required purchase orders and approvals; and follow up on missing information for bill-pending and ship-pending orders. * Review contracts and payer requirements, obtain re-certifications/re-authorizations, recommend billing adjustments according to company policy, and provide billing status or invoices as needed. * Prioritize departmental work to minimize billing revenue loss, meet assigned performance goals, support process improvements, provide peer backup coverage, and comply with company policies and procedures. ## Related Videos - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [Independently together: how micro-applications improve developer experience + app performance](https://www.wearedevelopers.com/videos/452-independently-together-how-micro-applications-improve-developer-experience-app-performance) - [Can This Elephant Dance? 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