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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Support Technician - **Company:** CareerCircle - **Location:** Indianapolis, IN, United States - **Experience:** Experienced - **Salary:** $62,400.0 - $66,560.0 - **Contract:** Temporary to permanent - **Skills:** Microsoft Windows, Artificial Intelligence, Android Software Development, Apple IOS, Apple Mac Systems, Software Applications, Collaborative Software, Cyber Security, Desktop Computing, Issue Tracking Systems, Laser Printing, Microsoft Office, Microsoft Visio, Microsoft SharePoint, Office365, Software Troubleshooting, Computer Equipment, Information Technology, Laptops, Mobile Computing - **Published:** August 13, 2026 - **Apply:** https://www.careercircle.com/jobs/all/all/usa/in/indianapolis/f1e76e91-ef4f-4f9a-ba49-11d68fc6ae73 ## About the Role Apple IOS Barcoding Operations Management Warehousing IT Security Communication Virtual Teams Microsoft 365 Mobile Devices Laser Printers Label Printing Self-Motivation Desktop Support Customer Service Asset Management Mobile Computing Technical Issues Operating Systems Technical Support Change Management Microsoft Windows Computer Hardware, * 2-5 years of experience providing desktop, technical, or IT support in a manufacturing, warehouse, distribution, or corporate environment. * Strong hands-on experience supporting: + Microsoft Windows operating systems + Apple macOS + Microsoft Office and Microsoft 365 applications + Microsoft Teams, SharePoint, and Visio * Experience troubleshooting and repairing PC hardware and peripheral devices. * Experience supporting handheld scanners and warehouse technology. * Experience supporting label printers, laser printers, and multifunction printers. * Working knowledge of mobile device operating systems, including Apple iOS and Android. * Strong verbal and written communication skills with the ability to explain technical concepts to non-technical users. * Strong troubleshooting, problem-solving, and root cause analysis skills. * Experience working with ticketing systems, asset management, and endpoint support processes. * Ability to prioritize multiple tasks and manage competing priorities effectively. * Self-motivated with the ability to work independently and with limited supervision., * Experience supporting manufacturing, warehouse, or distribution center operations. * Experience with desktop and laptop deployment projects, including computer refresh initiatives. * Knowledge of IT service management practices, change management, and operational excellence methodologies. * Familiarity with warehouse mobility solutions and barcode scanning technologies. * Experience working with geographically dispersed or global IT teams. Ideal Candidate The ideal candidate has experience supporting both manufacturing/warehouse and office environments, with a strong background in troubleshooting desktops, laptops, handheld scanners, and label printing equipment. They are customer-focused, technically skilled, and comfortable working directly on the production floor to support critical business operations while also providing traditional desktop support for office users. Job Type & Location, Mac OS Apple IOS Barcoding Operations Management Warehousing IT Security Communication Virtual Teams Microsoft 365 Mobile Devices Laser Printers Label Printing Self-Motivation Desktop Support Customer Service Asset Management Mobile Computing Technical Issues Operating Systems Technical Support Change Management Microsoft Windows Computer Hardware ## Description Root Cause Analysis Business Operations Microsoft SharePoint Warehouse Operations IT Service Management Full Stack Development Operational Excellence Artificial Intelligence Business Transformation Change Management Processes Troubleshooting (Problem Solving), We are seeking a highly motivated Desktop Support Technician to provide onsite technical support in a dynamic manufacturing and office environment. This role will support end users across both warehouse operations (70%) and office functions (30%), ensuring the reliability and performance of desktops, laptops, mobile devices, scanners, printers, and other business-critical technology. The ideal candidate will have hands-on experience supporting manufacturing or warehouse operations and be comfortable working independently to troubleshoot and resolve technical issues in a fast-paced setting., * Provide onsite desktop support for manufacturing, warehouse, and office employees. * Install, configure, maintain, and troubleshoot desktops, laptops, mobile devices, and peripheral equipment. * Support warehouse technology, including handheld scanners, mobile computing devices, and label printing solutions. * Troubleshoot and repair desktop hardware, operating systems, software applications, and connectivity issues. * Support Microsoft Windows and Apple macOS environments, as well as Microsoft 365 applications and collaboration tools. * Maintain and support mobile devices running Apple iOS and Android operating systems. * Provide support for label printers, laser printers, multifunction devices, and related print management systems. * Assist with computer refresh, deployment, asset management, and equipment lifecycle initiatives. * Deliver basic audio-visual support for conference rooms and meeting spaces. * Document incidents, service requests, resolutions, and support procedures. * Perform root cause analysis and implement preventative measures to minimize recurring issues. * Adhere to IT security standards, change management processes, and operational controls. * Collaborate with cross-functional teams and global IT support organizations to resolve technical issues and improve service delivery. * Communicate technical information effectively to users of varying technical skill levels., Root Cause Analysis Business Operations Microsoft SharePoint Warehouse Operations IT Service Management Full Stack Development Operational Excellence Artificial Intelligence Business Transformation Change Management Processes Troubleshooting (Problem Solving) +0 Google IT Support Desktop Support Technician TEKsystems Indianapolis, IN*On-Site Planning Operations Leadership Management Renovation Construction Supply Chain Communication Asset Tracking Desktop Support Asset Management Inventory Staging Peripheral Devices Business Valuation Service Management Structured Cabling Inventory Management Project Stakeholders IT Service Management Technical Engineering Information Technology Full Stack Development Artificial Intelligence Business Transformation Troubleshooting (Problem Solving) +0 ## Related Videos - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Xcode development redefAIned](https://www.wearedevelopers.com/videos/100195-xcode-development-redefained) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) - [Harnessing Apple Intelligence: Live Coding with Swift for iOS](https://www.wearedevelopers.com/videos/1515-harnessing-apple-intelligence-live-coding-with-swift-for-ios) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Now is the time for industrialized software development](https://www.wearedevelopers.com/magazine/601-now-is-the-time-for-industrialized-software-development) - [6 Emerging Technologies We’ll Learn About in 2025](https://www.wearedevelopers.com/magazine/381-6-emerging-technologies-we-ll-learn-about-in-2025) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)