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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Manager - **Company:** Heven AeroTech - **Location:** Sterling, VA, United States - **Experience:** Experienced - **Salary:** $125,000.0 - $170,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, CompTIA Security+, Cyber Security, Identity and Access Management, Networking Hardware, Microsoft Software, Runbook, Data Processing, Microsoft InTune, Information Technology - **Published:** August 13, 2026 - **Apply:** https://www.techcareers.com/job.asp?id=3351612230&tx=IT8174TYZ&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54 ## About the Role * Professional working proficiency in English (spoken and written) is required to perform the responsibilities of this role. * 5+ years in IT administration/engineering, including 2+ years in a lead or management capacity. * Deep Microsoft 365 / Entra ID / Intune administration experience. * Working knowledge of NIST 800-171 and/or CMMC in a defense or regulated environment. * Strong grounding in identity/access management and endpoint security. * S. person status as defined under 22 CFR 120.15 (required for ITAR / export-controlled work). * Excellent communication skills and the ability to work with both technical and non-technical stakeholders. Preferred: * GCC High / GovCloud hands-on experience. * Direct CMMC assessment preparation or audit experience. * Relevant certifications (Microsoft, CompTIA Security+, CISSP, or similar). * Startup, high-growth, or aerospace & defense industry background. * Experience supporting a multi-site or fast-scaling U.S. operation. Physical Requirements: * Prolonged periods of working at a computer and performing repetitive keyboard/mouse tasks. * Occasional lifting and moving of IT equipment up to 50 lbs (workstations, servers, networking hardware). * Ability to bend, kneel, crawl, and reach to install, service, and cable hardware. * Manual dexterity sufficient for hardware assembly, repair, and configuration. * Ability to work in office, lab, and light manufacturing environments. * Occasional travel between U.S. company sites as needed. ## Description The IT Manager owns and operates HEVEN AeroTech's information technology environment for our U.S. operations. This is a hands-on leadership role responsible for day-to-day infrastructure, end-user support, and the security and compliance posture expected of a defense contractor - including HEVEN's path to CMMC Level 2. The IT Manager serves as the internal owner of our Microsoft 365 environment, identity and access management, endpoint fleet, and IT vendor relationships. This is a co-managed environment. The IT Manager works closely with HEVEN's external managed service provider (MSP) and managed security service provider (MSSP), acting as the internal owner who directs those partners, holds them accountable to agreed service levels, and keeps HEVEN's requirements - especially security and compliance - front and center. As HEVEN scales, the IT Manager will establish the policies, processes, and systems that keep the U.S. business secure, connected, and compliant, and help define how the internal IT function grows over time. Essential Responsibilities: * Administer and maintain Microsoft 365 (including GCC High), Entra ID, Intune, and endpoint management across the U.S. environment. * Manage cross-tenant configuration and directory visibility between HEVEN's two domains (cross-tenant synchronization / multi-tenant organization). * Own the full device lifecycle: procurement, imaging, deployment, security, and asset tracking for the Windows/Surface fleet. * Provide responsive end-user support and operate a reliable help desk for U.S. staff. * Drive CMMC Level 2 readiness and support the C3PAO assessment. * Implement and maintain security controls aligned to NIST SP 800-171. * Own identity and access management, including MFA, conditional access, and least privilege practices. * Partner with Legal/Compliance on ITAR and export-controlled data handling, segregation, and enclave integrity. * Serve as the primary internal point of contact for HEVEN's MSP and MSSP - directing their work, managing service levels and escalations, and ensuring security operations meet HEVEN's requirements. * Manage additional IT vendor relationships, including compliance enclave build partners. * Establish and maintain IT policies, runbooks, documentation, and onboarding/offboarding workflows. * Help define, scale, and eventually lead the IT team structure as the company grows. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Implementing continuous delivery in a data processing pipeline](https://www.wearedevelopers.com/videos/73-implementing-continuous-delivery-in-a-data-processing-pipeline) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Technical Documentation - How Can I Write Them Better and Why Should I Care?](https://www.wearedevelopers.com/videos/681-technical-documentation-how-can-i-write-them-better-and-why-should-i-care) - [Why and when should we consider Stream Processing frameworks in our solutions](https://www.wearedevelopers.com/videos/1085-why-and-when-should-we-consider-stream-processing-frameworks-in-our-solutions) - [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)