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# Help Desk Technician

- **Company:** Synerfac Technical Staffing
- **Location:** Riverton, NJ, United States
- **Contract:** Permanent contract
- **Skills:** Business Systems, Network Troubleshooting, Networking Basics, Network Administration, Software Troubleshooting, Computer Equipment
- **Published:** August 13, 2026
- **Apply:** https://www.careerjet.com/jobad/us0770f730eb246e2847ce66ad2b8d26cb

## About the Role

* Availability to work onsite Monday through Thursday, 7:00 AM-4:30 PM, and Friday, 7:00 AM-11:00 AM.
 * High school diploma or GED required; associate degree in IT or related field preferred.
 * Prior experience in IT support, help desk, or desktop support roles.
 * Working knowledge of operating systems, desktop hardware, and basic networking.
 * Strong troubleshooting and problem-solving skills.
 * Ability to work independently and manage multiple priorities.
 * Strong communication and customer service skills.

## Description

This role supports a contract manufacturing organization by providing hands-on IT and help desk support to office and production employees. The operation values responsiveness, reliability, and clear communication, offering an IT professional the opportunity to support both business systems and a fast-paced manufacturing environment., * Provide day-to-day technical support to users by troubleshooting hardware, software, and network issues.

 * Respond to help desk requests by diagnosing problems and implementing solutions.
 * Support desktop and workstation setup, configuration, maintenance, and performance.
 * Assist with server and network administration tasks following established procedures.
 * Identify recurring issues and recommend system improvements.
 * Create and maintain technical documentation, procedures, and user guides.
 * Balance project-based work with break/fix support in a fast-paced environment.
 * Communicate clearly with users at all levels of the organization.


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