> Markdown version of [/jobs/ext/2045867-ict-servicedeskmedewerker](https://www.wearedevelopers.com/jobs/ext/2045867-ict-servicedeskmedewerker). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# ICT Servicedeskmedewerker

- **Company:** igen group B.V.
- **Location:** Leiden, Netherlands
- **Salary:** €2,610.0 - €3,250.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Microsoft Office, Information Technology
- **Published:** August 14, 2026
- **Apply:** https://igen.nl/ict-servicedeskmedewerker-1066ep-4/?apply=true

## About the Role

* Afgeronde Mbo niveau 3 of 4 IT opleiding
 * Ervaring in een servicedeskfunctie of relevante stage
 * Kennis van Windows 11/ 10, Office 365 en Active Directory
 * Klantvriendelijk en duidelijk in communicatie
 * Rijbewijs is een pré

## Description

Als ICT Servicedesk Medewerker in Leiden ben jij degene die collega's uit de brand helpt zodra de techniek even tegenzit. Van een vastgelopen laptop tot een account dat niet meer werkt, jij regelt het. Tegelijk werk je aan je eigen ontwikkeling, pak je nieuwe kennis op en bouw je samen met igen aan jouw volgende stappen in IT.

* Aannemen en oplossen van meldingen
 * Ondersteunen van gebruikers op afstand
 * Beheren van accounts, werkplekken en basissystemen
 * Overleggen met collega's van tweede lijn
 * Bijhouden van tickets en oplossingen


## Related Videos

- [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web)
- [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post)
- [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases)
- [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green)
- [Responsibility Beyond Code - Build with Societal Impact In Mind](https://www.wearedevelopers.com/videos/100041-responsibility-beyond-code-build-with-societal-impact-in-mind)
- [Opening Keynote: Civic Coding, A Framework for Democratic Tech](https://www.wearedevelopers.com/videos/963-opening-keynote-civic-coding-a-framework-for-democratic-tech)

## Related Articles

- [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023)
- [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam)
- [The Netherlands – Europe’s powerhouse for software development?](https://www.wearedevelopers.com/magazine/31-the-netherlands-europe-s-powerhouse-for-software-development)
- [How to Find Tech Jobs in Amsterdam](https://www.wearedevelopers.com/magazine/279-how-to-find-tech-jobs-in-amsterdam)
- [Software Developer Salary in The Netherlands [2023]](https://www.wearedevelopers.com/magazine/217-software-developer-salary-in-the-netherlands-2023)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)