> Markdown version of [/jobs/ext/2047228-digital-transformation-manager](https://www.wearedevelopers.com/jobs/ext/2047228-digital-transformation-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Digital Transformation Manager - **Company:** Compass Group PLC - **Location:** Chertsey, UK - **Salary:** £75,000.0 - **Contract:** Temporary contract - **Skills:** Asana, Payment Systems, Microsoft Office, Network Architecture, Network Connections, PCI Data Security Standards - **Published:** August 14, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5840202499 ## About the Role * Proven experience delivering large-scale POS replacement or technology transformation programmes. * Strong hospitality, retail or food service technology experience. * Experience managing multiple concurrent projects. * Experience engaging with senior stakeholders and presenting to leadership teams. * Experience working with third-party suppliers and installation partners. * Experience managing equipment deployment and decommissioning activities. * Strong understanding of hospitality POS environments. * Good understanding of payment processing ecosystems and payment supply chains. * Knowledge of PCI DSS requirements. * Understanding of network infrastructure requirements for POS and payment devices. * Knowledge of change management and business engagement practices. * Excellent stakeholder management skills. * Strong communication and presentation skills. * Ability to engage confidently with senior leaders and clients. * Strong organisational and planning capability. * Self-motivated and able to manage our own workload. * Excellent problem-solving ability. * Proficient in Microsoft Office Suite. * Proficient in Monday.com project management platform. * Customer-focused approach. * Commercial awareness. * Highly organised and detail-oriented. * Adaptable and resilient. * Able to work independently and remotely. * Willingness to travel nationally. ## Description * Lead the replacement and transformation of life-expired POS and payment technologies across our business. * Manage end-to-end deployments from discovery and stakeholder engagement through to installation, decommissioning and operational handover. * Build strong relationships with Operations Directors, Regional Managers, Site Teams and Client Stakeholders. * Act as the primary technology contact for POS replacement programmes. * Support business teams in understanding technology options available to them. * Liaise directly with client IT teams regarding network, infrastructure and security requirements. * Ensure smooth transition with minimal operational disruption. * Drive technology modernisation initiatives across hospitality operations. * Identify opportunities to improve customer experience through updated POS and payment technology. * Ensure technology solutions remain aligned to industry standards and best practice. * Champion innovation whilst balancing commercial and operational practicality. * Provide clear communication and support throughout transformation projects. * Collaborate effectively across operational, commercial and technology teams. * Promote a culture of ownership and accountability. * Support colleagues throughout change programmes. * Lead end-to-end POS and payment terminal replacement projects. * Conduct site discovery and requirements gathering activities. * Understand and document operational requirements using WITY principles. * Ensure compliance with PCI DSS requirements and company standards. * Manage suppliers, third-party installers and internal deployment teams. * Oversee decommissioning and disposal of legacy equipment. * Coordinate installation schedules and deployment plans. * Ensure network connectivity, payment processing and POS functionality are validated before handover. * Manage project plans, risks, issues and reporting using Monday.com. * Maintain detailed records throughout the deployment lifecycle. * Follow our Health & Safety policies and procedures. * Ensure all site activities are planned and conducted safely. * Complete site risk assessments where required. * Ensure all third-party contractors work in accordance with site safety requirements. * Report hazards, incidents and near misses in line with company procedures. 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