> Markdown version of [/jobs/ext/2047230-oh-operational-support-administrator](https://www.wearedevelopers.com/jobs/ext/2047230-oh-operational-support-administrator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# OH Operational Support Administrator

- **Company:** MCL Medics
- **Location:** Southport, UK
- **Salary:** £32,001.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Software Applications, Microsoft Outlook, Clinical Data Repository
- **Published:** August 14, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5841368590

## About the Role

* Well organised individual

 * Ability to work as a team player and switch priorities as situations develop

 * Personable demeanour and willingness to build relationships internally and externally

 * Excellent communication and stakeholder coordination skills, * GCSE level or equivalent qualifications in English and Maths.
 * Proficiency in using standard IT applications, including Word, Excel and Outlook.

## Description

The Operational Support Administrator will support the clinical team and provide administration for the department. The primary responsibility will be to manage the day-to-day appointment requests from our clients, liaising with contacts and confirming bookings with clinics across the UK. To manage and coordinate all aspects of the medical/OH appointments, relevant email correspondence and associated paperwork. All patient records and reports must be kept up-to- date and accurate and it is crucial that the booking coordinator provides an excellent standard of customer service, * Receive and manage all client medical bookings/Occupational health appointment requests.

 * Upload all details to MCL medics online OH system (bespoke in-house system)
 * Maintain and improve network medical providers list.
 * Relating costs to be updated and presented at the end of each month for invoicing.
 * Working to and recording key performance indicators for reporting
 * Scan, email and/or post certificates and other internal correspondence to client companies as appropriate after patients' appointment.
 * Ensuring the smooth operation of clinics
 * Engaging with clients
 * Handling telephone calls, website enquiries and emails
 * Creation and management of digital files, maintaining accurate clinical data in Occupational Health systems.
 * Abide by and ensure Data Protection and confidentiality at all times.
 * Any other duties deemed necessary to fulfil the role


## Related Videos

- [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider)
- [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com)
- [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents)
- [Claude, MCP and n8n, or: How to Automate Your Day with AI-powered Workflows](https://www.wearedevelopers.com/videos/2043-claude-mcp-and-n8n-or-how-to-automate-your-day-with-ai-powered-workflows)
- [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies)
- [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles)

## Related Articles

- [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk)
- [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)
- [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [Frontend Developer Salary in The UK](https://www.wearedevelopers.com/magazine/233-frontend-developer-salary-in-the-uk)
- [Dev Digest 191: Malware interviews, EU ❤️ Open Source and Skilled Agents](https://www.wearedevelopers.com/magazine/645-dev-digest-191-malware-interviews-eu-open-source-and-skilled-agents)