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# ServiceNow ITSM Developer

- **Company:** Sysmind LLC
- **Location:** Cincinnati, OH, United States
- **Experience:** Expert
- **Contract:** Temporary contract
- **Skills:** JavaScript (Programming Language), Computer-Aided Design, Active Directory, Application Programming Interfaces (APIs), Databases, System Configuration, Custom Software, Lightweight Directory Access Protocols (LDAP), Scrum Methodology, Systems Development Life Cycle, SQL Databases, Systems Integration, Extensible Markup Language (XML), Scripting, Client Side Scripting, SOAPAPI, Servicenow
- **Published:** August 14, 2026
- **Apply:** https://www.dice.com/job-detail/6c7ac849-22da-4f62-8fda-4dbe73d7423d

## About the Role

* 7-8 years of ServiceNow ITSM development experience.
 * Strong experience with Incident, Problem, Change, Knowledge, Service Catalog, and custom applications.
 * Hands-on expertise in JavaScript, Jelly, HTML/CSS, XML, REST/SOAP Web Services.
 * Strong knowledge of Business Rules, Client Scripts, UI Policies/Actions, Script Includes, ACLs, Workflows, SLAs, and Update Sets.
 * Experience with Record Producers, Catalog Items, Variables/Variable Sets, Import Sets, Transform Maps, Scheduled Jobs, Events, and Triggers.
 * Experience developing ServiceNow integrations, APIs, data imports/exports, and custom widgets.
 * Knowledge of ITSM/ITOM, ITIL, Agile/Scrum, and SDLC.
 * Experience with SQL and LDAP queries and integration with databases/Active Directory.
 * Strong testing, troubleshooting, analytical, communication, and collaboration skills.
 * ServiceNow Certified System Administrator (CSA) required; CAD preferred.

## Description

Seeking a Senior ServiceNow ITSM Developer with strong hands-on experience in ServiceNow custom development, ITSM modules, integrations, scripting, and platform configuration.


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