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# ServiceNow Risk Product Owner

- **Company:** CVS Health
- **Location:** United States
- **Experience:** Experienced
- **Salary:** $118,450.0 - $260,590.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Computing Platforms, Configuration Management Databases, Information Technology Operations, Servicenow
- **Published:** May 24, 2026
- **Apply:** https://www.juju.com/job/00000000g1x10d

## About the Role

7+ years of relevant experience demonstrating the following:

 + Proven experience as a Product Owner/Product Manager for ServiceNow IRM and/or TPRM, owning vision, roadmap, and backlog end-to-end for a mission-critical domain.

 + Strong functional knowledge of ServiceNow IRM (Risk Management, Policy & Compliance, Issues Management, Audit Management) and Third-Party Risk workflows.

 + Hands-on ability to translate risk, compliance, audit, security, and vendor risk requirements into epics, features, and user stories, aligned to out-of-the-box capabilities and guardrails.

 + Close partnership with ServiceNow developers/architects on configuration decisions while maintaining a product (not project) mindset.

 + Familiarity with regulatory/risk frameworks that drive IRM/TPRM implementations (e.g., SOX, SOC, HIPAA, GDPR, operational resilience, vendor cybersecurity risk).

PREFERRED QUALIFICATIONS

 + ServiceNow CSA and/or ServiceNow Certified Implementation Specialist - IRM or TPRM

 + Experience supporting highly regulated environments (healthcare, financial services, insurance, or large enterprise risk programs)

 + Micro-certifications in ServiceNow AI, ITSM, ITOM, CMDB, or related disciplines, Bachelor's degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience).

## Description

The ServiceNow Risk Products Owner leads the development, configuration, integration, and operational support of ServiceNow IRM (Integrated Risk Management), GRC (Governance, Risk & Compliance), and TPRM (Third-Party Risk Management) modules. Partnering closely with Risk, Compliance, Security, IT Operations, and business stakeholders, this role delivers scalable, automated, and compliant ServiceNow solutions that advance enterprise risk management and service delivery objectives.

The ideal candidate is a hands-on ServiceNow developer with deep platform expertise, a record of implementing risk-centric workflows, and a passion for automation, data quality, and continuous improvement.

_WHAT WE EXPECT OF YOU_

 + Collaborate with Risk and business stakeholders to **refine and prioritize** new demand.

 + **Own the backlog** and oversee the full development lifecycle for user stories-from definition to release.

 + Guide developers on **platform standards** and **leading coding practices** to ensure quality and maintainability.

 + Stay current on **ServiceNow release features** ; assess impact and review enablement plans with stakeholders.

 + **Triage, investigate, and resolve** issues in alignment with **enterprise SLAs** , driving root-cause fixes and continuous improvement.


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