> Markdown version of [/jobs/ext/2051100-business-support-admin-team-lead](https://www.wearedevelopers.com/jobs/ext/2051100-business-support-admin-team-lead). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Business Support & Admin Team Lead - **Company:** NHS Greater Glasgow & Clyde - **Location:** Glasgow, UK - **Experience:** Expert - **Salary:** £34,544.0 - £43,039.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Computer Literacy, Microsoft PowerPoint, Adobe - **Published:** August 14, 2026 - **Apply:** https://apply.jobs.scot.nhs.uk/DecideInternalExternal/DecideInternalExternal?JobId=265646 ## About the Role * The post holder requires education to a degree level or equivalent or can demonstrate expertise within a specialism underpinned by practical experience to a high level, coupled with demonstrable experience of providing administrative support at a senior level. * A high degree of computer literacy, including experience in the use of MS Word, Excel, PowerPoint, Outlook and Adobe. The post holder will be required to operate a number of organisationally used systems such as Datix, EMIS, SSTS and eESS. * Essential to have ability to co-ordinate agendas, record minutes and support meetings. * Strong analytical skills, high level of persuasive and written communications skills, including the ability to assimilate and present complex information in formats that are suitable for a range of audiences, including presentations. * Excellent interpersonal skills, effective work planning, flexibility, ability to use initiative and work to agreed timetables and ability to comply with all required organisational processes and relevant policies. * The personal resilience and aptitude to work effectively in a standalone post, and the proven ability to work and contribute as part of a team and to focus on the delivery of high quality services to internal and external stakeholders. * Display at all times tact and diplomacy and ensure all matters are dealt with in a confidential manner. ## Description This post is essential to the delivery and core functions of Inpatient and Adult Services in South Glasgow and to allow appropriate administrative support to cover the wider ranging responsibilities associated with the role and tasks of the Deputy Associate Medical Director and the Senior Management Team based at Leverndale Hospital., 1. Expected results are defined, but the post holder is responsible for own workload and works autonomously. The postholder has freedom to take action based on own interpretation of administrative policies. 2. Provide a full range of administrative and secretariat services for the Occupational Therapy Mental Health Advisor and the South Area Incident Review Group, ensuring agreed deadlines are met and that agreed standards are adhered to. At times, this information will be complex, sensitive or contentious and will require to be dealt with in a persuasive and empathic manner. 3. Deal with both electronic and paper correspondence - incoming and outgoing - on a daily basis, taking action/decisions where appropriate or forwarding to the most appropriate person for action/information and bringing more urgent issues to the attention of Senior Management, ensuring that all types of correspondence are dealt with timeously and effectively. 4. Proactively manage and organise the Occupational Therapy Mental Health Advisors electronic diary and forward planning schedules in order to support effective planning and time management, liaising with other senior managers and external stakeholders on behalf of the Occupational Therapy Mental Health Advisor to plan meetings. 5. Deal with all telephone and face-to-face enquiries from all staff groups, providing information, directing and prioritising queries as appropriate to ensure efficiency and effectiveness of service delivery., We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities. ## Related Videos - [Hosting a modern justice system](https://www.wearedevelopers.com/videos/332-hosting-a-modern-justice-system) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [3x Performance: A Humbling Journey](https://www.wearedevelopers.com/videos/100165-3x-performance-a-humbling-journey) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [NoCode LiveCode: Leveraging AI Tools to Craft Fully Functional Apps!](https://www.wearedevelopers.com/videos/1169-nocode-livecode-leveraging-ai-tools-to-craft-fully-functional-apps) ## Related Articles - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Frontend Developer Salary in The UK](https://www.wearedevelopers.com/magazine/233-frontend-developer-salary-in-the-uk) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Guide for Expats Living in the UK](https://www.wearedevelopers.com/magazine/355-guide-for-expats-living-in-the-uk)