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# Desktop Support Engineer - Yeovil

- **Company:** DXC Technology
- **Location:** Yeovil, UK
- **Salary:** £37,489.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, BitLocker Drive Encryption, Virtual Private Networks (VPN), Microsoft Office, System Center Configuration Manager, Azure Active Directory, Software Deployment, Wi-Fi Technology, Data Logging, Break Fix, Computer Equipment, Windows Security, Cisco
- **Published:** August 14, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5838739523

## About the Role

* Microsoft Windows 10, and 11 Operating Systems - Deployment, configuration, and support
 * Support Microsoft Office 2016 onwards
 * Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role
 * Knowledge of Microsoft SCCM and OS / Application deployment
 * Good verbal communication with an ability to communicate to all levels
 * Good written communication: concise and accurate call logging, documentation, and email correspondence
 * Good time management / organisational skills
 * Work well as part of a team or independently

Desirable skills / qualifications:

 * Microsoft Windows 10 and / or 11 training, certification, and experience
 * Legacy Operating Systems
 * Active Directory management
 * Understanding of Microsoft SCCM
 * Experience of Microsoft Entra
 * Experience of Trellix EPO and client-side agents
 * Experience of client-side Wi-Fi configuration and troubleshooting
 * Experience of Windows Security configuration
 * Experience of client encryption and VPN - Trellix, BitLocker, Cisco, F5 and Zscaler
 * Previous experience in a similar role
 * Willing to learn new skills and technologies
 * Clean full driving license

## Description

* Desktop / Laptop / VDI build, configuration, deployment to end users
 * Software installation / deployment
 * Asset and peripheral deployments
 * In depth investigation into issues
 * Work as part of a support team with laptop, desktop and VDI terminals support calls
 * Hardware installation / upgrade / break fix for desktop, laptop, and server
 * Smartphone support (Android & iOS)
 * VIP support
 * Assisting with customer projects
 * Occasional travel required around the area to help cover Leave at sites (within a 2hr travel)


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