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# IT Systems Manager

- **Company:** Jackie Kerr
- **Location:** Highworth, UK
- **Contract:** Temporary contract
- **Skills:** Microsoft Access, Microsoft Windows, Cyber Security, Virtual Machines, Software Licensing, Information Technology, Epicor ERP
- **Published:** August 14, 2026
- **Apply:** https://www.careerjet.co.uk/job/gbf474ff1ac45f098ad4938e8d10666b16/eaa

## About the Role

Work alongside the existing ERP Manager to develop knowledge of the system and gradually take on greater responsibility
IT Systems Manager Person Specification:
Previous experience within IT Support, Systems, Infrastructure or a similar role
Strong general knowledge of IT infrastructure, networks and virtual machines
Experience administering and supporting Microsoft 365
Ability to confidently manage day-to-day IT requirements and troubleshoot technical issues
Strong communication, organisation and problem-solving skills
Ability to work independently and take ownership of IT systems
Experience working with external IT providers / Managed Service Providers would be advantageous
Previous exposure to ERP systems would be beneficial, with Epicor experience particularly advantageous
Manufacturing or engineering industry experience would be beneficial
Knowledge of Sophos, BarTender, Microsoft Access or similar systems would be advantageous
IT Systems Manager Benefits / Working Hours

## Description

This is an excellent opportunity for someone with strong day-to-day IT experience who is looking to take the next step in their career, with the opportunity to gradually take ownership of the company's IT systems and further develop their ERP knowledge.
IT Systems Manager Main Purpose and Scope of Role:
The IT Systems Manager will be responsible for supporting and managing the company's day-to-day internal IT requirements, working closely with an external Managed Service Provider for additional infrastructure, security and Helpdesk support.
The successful candidate will work alongside the existing IT Manager during a planned handover period, with a view to taking ownership of the company's internal IT function.
The role will also involve supporting the company's Epicor Kinetic ERP system. Over time, there will be the opportunity to develop your ERP knowledge alongside the existing ERP Manager and eventually become the internal lead for the system.
IT Systems Manager Main Duties:
Manage and support the company's day-to-day IT systems and requirements
Work closely with and manage the external Managed Service Provider
Support and administer Microsoft 365 across the business
Support the company's IT infrastructure, including networks and virtual machines
Manage software licensing, renewals and IT security requirements
Provide internal IT support and guidance to employees
Support and coordinate IT and security training across the business
Support the company with IT-related GDPR compliance
Manage IT budgets, suppliers and associated costs
Support the company's Epicor Kinetic ERP system and its ongoing development


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