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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Training System Specialist Admin - **Company:** CYNET SYSTEMS INC. - **Location:** Hershey, PA, United States - **Experience:** Experienced - **Salary:** $66,560.0 - $76,960.0 - **Contract:** Permanent contract - **Skills:** Learning Management Systems, Microsoft Office, SuccessFactors, Gsuite, Servicenow - **Published:** August 14, 2026 - **Apply:** https://www.careerjet.com/jobad/us6568311102bc86f22fede9e7c7b0b080 ## About the Role * Bachelor degree or Associates degree with 3+ years of related work experience or equivalent total work experience. * Thorough business process understanding of training and learning processes. * Strong consulting skills, including outstanding customer service and interpersonal skills. * Excellent problem solving and analytical skills to independently resolve a variety of routine and complex issues. * Ability to identify, drive, and/or participate in implementing process improvement activities. * Ability to work in a fast-paced and changing environment and effectively manage multiple priorities, while maintaining composure and flexibility. * Highly skilled in technology/systems required of the position i.e. ServiceNow, Learning Management Systems (Cornerstone, SuccessFactors), Learning Experience Platform, Google Suite, etc., * Bachelor degree or equivalent experience preferred. * Proficient in SuccessFactors, Cornerstone or other Learning Management System. * Proficient in Microsoft tools and/or Google Suite. * Experience with LMS platforms preferred. Skills: * ServiceNow. * Learning Management Systems. * Cornerstone. * SuccessFactors. * Learning Experience Platform. * Google Suite. * CRM. * LXP. * Microsoft tools. * Stakeholder management. * Strong verbal and written communication skills. * Excellent communication and presentation skills. Qualification And Education: * Bachelor degree or Associates degree with 3+ years of related work experience or equivalent total work experience. ## Description * Serve as a point of contact for Training & Enablement system administrative needs and requests. * Collaborate effectively with Training & Development Stakeholders such as Managers, Trainers, field personnel, and customers. * Consult on all topics associated with processes, operations, and execution of training requests. * Partner with colleagues/stakeholders for additional guidance on operational support, standards, issue resolution and escalation. * Follow and promote best practice approaches that drive compliance and role requirements. * Communicate process improvement opportunities aligned to the Training & Development strategy. * Handle diverse and complex issues requiring in-depth evaluation of many factors. * Exercise judgment in evaluating methods and determine criteria for obtaining solutions. * Maintain and continuously improve the processes and systems required within the role. * Participate in special projects as requested. * Process requests for users/customers with a focus on systems. * Send personalized messages and manage CRM, LMS and LXP source system data to ensure accuracy. * Process enrollment and training assignments in LMS/LXP as requested. * Provide on-going learner support, including troubleshooting, follow-up communications, and progress monitoring. * Provide information, data and/or analysis ensuring a high level of customer service to learners and stakeholders. * Achieve quality objectives through daily actions. ## Related Videos - [From Classroom to Company: How Learning Culture Takes Shape](https://www.wearedevelopers.com/videos/2002-from-classroom-to-company-how-learning-culture-takes-shape) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Robots are coming into the wild! 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