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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Defense Red Switch Network Operations & Maintenance Technician - **Company:** The Intellekt Group - **Location:** Offutt Air Force Base, NE, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Backup Devices, VoIP, Configuration Management, Databases, Data Transmissions, User Environment Management, Network Switches, Internet Protocol Telephony, Computer Network Operations, Bit Error Rate Tester (BERT), Information Technology - **Published:** August 14, 2026 - **Apply:** https://www.clearancejobs.com/jobs/9091365/defense-red-switch-network-operations-maintenance-technician ## About the Role * Experience working telecommunications systems in a command center environment including a background in one or more of the following areas: Cryptographic Systems, Defense Red Switch Network, Tech Control, Command and Control Computer Systems, Nuclear Command and Control. * Experience working with the following testing equipment: Tone Generator & Probe, VoIP tester, Scope, BERT / Bit Error Rate Tester, Multimeter. * IAT-Level II Certification * Active TS/SCI government security clearance. * Ability to attend two-week DRSN DSS-2A training at JITC Ft. Huachuca, AZ * Experience in a help-desk or customer support role, * Associate's Degree in IT or related field ## Description The 55 Strategic Communication Squadron (SCS) Defense Red Switch Network (DRSN) Operations & Maintenance (O&M) Technician is directly responsible for the day-to-day operation of network switches, phones, and infrastructure. The O&M Technician administers DRSN hardware and software, troubleshoots and repairs equipment failures, reconfigures network assets, and maintains configuration control over assets. The O&M Technician also implements and modifies functions at the end-user level (e.g., assignment and control of user instruments, features, and telephone numbers)., * 5 years exprience in Information Technology and/or Internet Protocol Telephony skilsets. * The O&M Technician provides on-site support to maintain, monitor and modify DRSN and its sub-systems for continuous operation IAW system specific manufacturer manuals, and current DoD and Air Force Instructions. * Support the maintenance and monitoring activities, switch operation and administration, scheduled and unscheduled maintenance, fault isolation, and service restoration. * Conducts scheduled, unscheduled, preventive, and corrective maintenance. * Provides database management of the systems to include subscriber add, moves, and deletes, database modification, report creation, printing, backup, restore, and purging of files. * Generates and stores backups after major database modifications. * Provide technical and operational support to end-user services, network expansions, and modernization of telecommunications backbone systems. * Provide problem resolution for all hardware and software elements of the data communication circuits maintained by the work center to include Commercial and GFE owned networks. * Performs installation support for Offutt DRSN requirements. * Implements security controls, doctrine, and policies. * Manages hardware and software IAW DISA and Raytheon technical manuals. * Assists DRSN IA personnel on matters involving the Risk Management Framework (RMF), Assessment and Authorizations (A&A) and overall security of the DRSN system. * Communicates with internal and client project team members. 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