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# Scrum Master / Kanban Coach

- **Company:** Expert Technology Services
- **Location:** Grand Rapids, MI, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Audit Trail, Automation of Tests, Microsoft Azure, Cloud Computing, Code Coverage, Software Quality, Computer Literacy, Continuous Integration, Github, Scrum Methodology, Release Management, SQL Databases, Splunk, Api Management, Vulnerability Analysis
- **Published:** August 14, 2026
- **Apply:** https://www.careerjet.com/jobad/us610f9d8967592a4c80c462fa9c7ef1bd

## About the Role

Requires 5+ years as a Scrum Master, Delivery Lead, or Technical Project Manager, with hands-on release management experience.

 - Must possess technical literacy (CI/CD, API contracts, SQL, cloud) and hands-on experience with Azure DevOps and GitHub.
 - Experience in enterprise change management and SAFe/scaled agile frameworks.
 - Excellent communication skills, especially for translating technical issues for non-technical stakeholders.
 - Demonstrated ability to enforce engineering quality practices and own RCA processes.
 - This role is not administrative; it requires proactive ownership of the release process and delivery outcomes.

## Description

Facilitate agile sprint ceremonies (planning, stand-ups, reviews, retrospectives) and maintain the team backlog in Azure DevOps.

 - Track and communicate delivery and release metrics (velocity, burndown, deployment frequency, lead time, etc.) to stakeholders.
 - Own and manage the release calendar and all related change documentation, enforcing the end-to-end release process (code freezes, regression, go/no-go, rollbacks, environment promotion).
 - Enforce release gates, including regression execution, code quality/security scans, test coverage, and traceability.
 - Lead root cause analysis (RCA) process for production incidents and ensure follow-through on corrective actions.
 - Proactively identify and escalate technical risks (upstream delays, environment issues, pipeline failures) before they impact delivery.
 - Champion SAFe ceremonies (PI Planning, System Demos, Inspect & Adapt, Scrum of Scrums) and align squad work with PI objectives.
 - Drive adoption of automated testing and maintain technology modernization and tech debt visibility/prioritization.
 - Coach team members on agile principles, self-organization, and sustainable pace, shielding them from external disruptions and scope creep.
 - Maintain a comprehensive release audit trail and monitor post-deployment health using tools like Azure Monitor and Splunk.


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