> Markdown version of [/jobs/ext/2055869-network-operations-center-noc-technician-iiii](https://www.wearedevelopers.com/jobs/ext/2055869-network-operations-center-noc-technician-iiii). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Operations Center (NOC) Technician IIII - **Company:** Leidos, Inc. - **Location:** Sunset, UT, United States - **Experience:** Experienced - **Salary:** $50,700.0 - $91,650.0 - **Contract:** Permanent contract - **Skills:** Microsoft Access, Microsoft Word, Microsoft Excel, Microsoft Outlook, Configuration Management Databases, Cyber Security, Computer Networks, Databases, Wavelength-Division Multiplexing, Network Topologies, Junos, Local Area Networks, Network Monitoring, Microsoft PowerPoint, Wide Area Networks, Network Routers, Computer Network Operations, Juniper, SolarWinds (Software), Cisco, Servicenow - **Published:** August 14, 2026 - **Apply:** https://www.careerjet.com/job/usfbe1ecf8a14bf17023c83495100dc3c3/eaa ## About the Role Certification: Must have DoD-8570 IAT Level 2 baseline certification (e.g., Security+ CE or equivalent) by the start date. Security Clearance: Active Secret security clearance. Availability: Must be able to work in a 24/7 operational environment. Experience: Experience in one or more of the following areas: alarm surveillance, fault management, LAN/WAN maintenance, performance management. Expertise: Advanced knowledge in at least four of the following: routers, switches, crypto devices, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching. Network Knowledge: Moderate understanding of network topologies, including both transport and IP. Preferred Qualifications: Experience in a tech control facility or cyber transport operations. Familiarity with circuit actions and vendor management. Knowledge of IP architecture. Experience in a Telco NOC or with inside or outside plant operations. Proficiency with MS Office Suite, including Outlook, Excel, Word, Access, PowerPoint, and Teams. Experience in one or more of the following areas: alarm surveillance, fault management, LAN maintenance, performance management, change management. Additional certifications such as CCNA, CYSA+, CASP, CCNP, JNCIE-ENT, JNCIA-Junos, WCNA, CCIE, F5 Networks Certified Technical Specialist, ITILv4, CCA-N, CCA-V, and SolarWinds Certified Professional are desirable. Required Education and Experience: High school and 3-5 years of experience. ## Description Responsible for performing and training team on the following duties: Create, update, and manage incident tickets using ServiceNow/ ITSM. Independently triage the ticket queue, provide feedback, and guide tickets of concern. Monitor network events and failures 24/7/365 using various tools. Proactively analyze alarms, correlate fault information, identify impacts, isolate root causes, and coordinate fault corrections. Develop and maintain a centralized error database. Notify relevant contacts about network incidents. Provide timely situational awareness to leadership and impacted communities, and communicate effectively with the O&M team, customers, and external leadership. Support fault isolation and troubleshooting, including testing and diagnosing issues with network elements. Correct or replace faulty network components and coordinate with service providers as needed. Restore networks and services to full operation, ensure compliance with SLAs, and document changes in the CMDB. Provide 24/7/365 support for outages and service degradation, including rerouting circuits and updating on outage resolutions. Assist in training and monitoring Network controllers, and evaluate training programs, SOPs, and tools. Provide technical advice and insights for complex issues, and work on projects impacting future operations within O&M and the DISN. Demonstrate extensive proficiency in DISN functions (e.g., routers, switches, crypto devices) and resolve multi-layer complex issues across multiple NOCs or domains. Provide advanced technical support and guidance to peers, leadership, and customers. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [Cyber Sleuth: Finding Hidden Connections in Cyber Data](https://www.wearedevelopers.com/videos/893-cyber-sleuth-finding-hidden-connections-in-cyber-data) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)