> Markdown version of [/jobs/ext/2056856-it-operations-engineer](https://www.wearedevelopers.com/jobs/ext/2056856-it-operations-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Operations Engineer

- **Company:** Generative Ai
- **Location:** San Francisco, CA, United States (Remote available)
- **Experience:** Expert
- **Salary:** $153,920.0 - $220,480.0
- **Contract:** Temporary to permanent
- **Skills:** Artificial Intelligence, JIRA, Microsoft Visio, Workday Business Process, Zendesk, Devsecops, Servicenow
- **Published:** August 14, 2026
- **Apply:** https://mondo.gosnaphop.com/jobs/l/login/c8336608-98ca-11ec-8029-42010a8a0008/9ca08814-97bf-11f1-ae0d-024201c20d84/false?applyId=84ecaba5-9037-11f1-b748-02420a6c7775&apply=true&returnUrl=%2Fjobs%2Fl%2Frecruiting%2Fjobapplication%2F84ecaba5-9037-11f1-b748-02420a6c7775%2F9ca08814-97bf-11f1-ae0d-024201c20d84%2Ffalse%3Fstep%3D1

## About the Role

Deep understanding of hire-to-retire (H2R) processes on a global scale, including audit and compliance responsibilities
Demonstrated experience streamlining complex workflows and overlaying AI or automation tools to scale processes
Hands-on experience with Workday business processes
Experience with case management platforms such as Zendesk, Jira, or ServiceNow
Experience with AI automation platforms such as AppScript, NotebookLM, Codex, or similar tools
*, Deep understanding of hire-to-retire (H2R) processes on a global scale, including audit and compliance responsibilities
Demonstrated experience streamlining complex workflows and overlaying AI or automation tools to scale processes
Hands-on experience with Workday business processes
Experience with case management platforms such as Zendesk, Jira, or ServiceNow
Experience with AI automation platforms such as AppScript, NotebookLM, Codex, or similar tools

## Description

This role partners with People Operations and cross-functional teams to lead automation, compliance, and project delivery across global HR operations, enabling scalable and AI-enabled solutions., Coordinate across global People Ops to identify process improvement and automation opportunities, facilitating future-state design workshops
Partner with IT by providing clear business requirements to deliver AI-enabled, scalable HR solutions
Serve as the primary point of contact for audit and compliance requirements, engaging broader People Ops resources as needed
Develop and govern standard frameworks, process documentation, and knowledge management practices across the People Ops team
Act as People Ops' primary liaison with IT partner organizations, including PPS, H2R, and CustomerZero
Cultivate cross-functional partnerships to ensure People Ops has early visibility into relevant initiatives and can influence direction
Translate project and initiative support needs back to People Ops leadership to drive successful outcomes, Job Title: Infrastructure Security Engineer Location-Type: Remote with required travel (minimum monthly, travel expenses covered by the client), OR Local Hybrid, Charlotte, NC (onsite as needed) Start Date: ASAP Duration: Contract, 6 months, with poten...


## Related Videos

- [The AI Agent Path to Prod: Building for Reliability](https://www.wearedevelopers.com/videos/1523-the-ai-agent-path-to-prod-building-for-reliability)
- [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray)
- [DevSecOps: Injecting Security into Mobile CI/CD Pipelines](https://www.wearedevelopers.com/videos/273-devsecops-injecting-security-into-mobile-ci-cd-pipelines)
- [HR ROBO SAPIENS: Decoding AI Agents and Workflow Automation for Modern Recruitment](https://www.wearedevelopers.com/videos/1470-hr-robo-sapiens-decoding-ai-agents-and-workflow-automation-for-modern-recruitment)
- [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks)
- [Developer Experience in the Age of AI](https://www.wearedevelopers.com/videos/1118-developer-experience-in-the-age-of-ai)

## Related Articles

- [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer)
- [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts)
- [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift)
- [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [MLOps And AI Driven Development](https://www.wearedevelopers.com/magazine/82-mlops-and-ai-driven-development)