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# ServiceNow Certified System Administrator

- **Company:** CareerCircle
- **Location:** Arlington, VA, United States (Remote available)
- **Experience:** Starter
- **Salary:** $77,120.0 - $147,390.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Access, HTML, JavaScript (Programming Language), AutoCAD, Application Programming Interfaces (APIs), Artificial Intelligence, Ajax (Programming Language), Google App Engines, User Authentication, Cascading Style Sheets (CSS), Configuration Management Databases, Communications Protocols, CompTIA Security+, Scientific Data Archiving, Data Hub, Electronic Data Interchange (EDI), Human-Computer Interaction, Supervisory Control and Data Acquisition (SCADA), Java Database Connectivity, Python (Programming Language), Lightweight Directory Access Protocols (LDAP), System Center Operations Management, Modbus, Motion Planning, Network Management System, Open Database Connectivity, Open Systems Interconnection (OSI), Salesforce.Com, Security Assertion Markup Language (SAML), Simple Object Access Protocol (SOAP), Single Sign-On, Software Engineering, Web Applications, Web Services, Extensible Markup Language (XML), Diagnostic Tools, SC Clearance, Data Management, Servicenow, Mobile Data
- **Published:** August 14, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/dc/washington/e0b30d95-46ec-4039-98f0-5b0fe981eb74

## About the Role

Writing
Coaching
Operations
Safe Driving
Communication
Motion Planning
Adjuster License
Insurance Industry
Good Driving Record
Time Off Management
Discrepancy Resolution, * High School Diploma or General Equivalency Diploma.

 * 4 years auto physical damage estimating experience.
 * Currently possess or acquire and maintain individual I-CAR Platinum Pro-Level 3 certification within 12 months of hire.
 * Capability to prioritize, problem solve and effectively communicate next steps and path to resolution.
 * Effectively communicates through multiple channels to include utilization of digital tools to drive speed, accuracy, and service.
 * Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.
 * Strong oral and written communication skills.

What sets you apart:

 * Proficiency with CCC vehicle damage estimating system
 * Current P&C insurance adjuster license
 * I-CAR Platinum certification
 * Experience with STARS or other automotive Direct Repair Programs (DRP)

Other Work Requirements:

 * May require the ability to crouch and stoop to inspect damaged vehicles.
 * Meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license., Apple IPad
Mobile Data
Coordinating
Communication
Team Oriented
Data Archives
Prioritization
Detail Oriented
Self-Motivation
Problem Solving
Data Management
Customer Service
Asset Management
Secret Clearance
Command Controls
CompTIA Security+
Business Valuation
Incident Management
Service Fulfillment
Lifecycle Management
Smartphone Operation
Full Stack Development
Master Data Management
Artificial Intelligence
Wireless Communications
Business Transformation
Scientific Data Archiving
Laurentz Contact Resonance
Interpersonal Communications
Troubleshooting (Problem Solving)
Apple Certified Support Professional, Tysons, VA*On-Site

Modbus
AutoCAD
Surveys
OSIsoft
Data Hub
Visionary
Management
Automation
Innovation
Switchgear
Aspen Plus
Reliability
Test Design
OSI Monarch
Coordinating
Communication
Change Orders
Data Exchange
Commissioning
Field Testing
Wiring Diagram
Quality Control
Microsoft Office
Software Systems
Diagnostic Tools
Electric Utility
Vision Insurance
Siemens Spectrum
System Deployment
Automation Systems
Time Off Management
Technical Leadership
Remote Terminal Unit
Structured Interview
Technology Ecosystems
Solution Architecture
Industrial Networking
Industrial Automation
Electrical Engineering
Artificial Intelligence
Technical Documentation
Human Machine Interfaces
Communications Protocols
Energy Management Systems
Network Management System
Automation Systems Design
Engineering Design Process
Requirements Specifications
Telecommunications Networks
Programmable Logic Controllers
Continuous Improvement Process
Troubleshooting (Problem Solving)
Factory And Site Acceptance Testing
Distributed Network Protocol (DNP3)
Supervisory Control And Data Acquisition (SCADA), ServiceNow
Tactfulness
Outsourcing
Web Services
Communication
Sales Support
Risk Management
Problem Solving
Team Leadership
Cost Management
Cost Estimation
Managed Services
Needs Assessment
Project Planning
Web Applications
Analytical Skills
Resource Planning
Quality Assurance
Service Offerings
Influencing Skills
Value Propositions
Quality Management
Business Valuation
Technical Standard
Google App Engines
Workflow Management
Business Strategies
Process Improvement
Business Objectives
Business Priorities
Resource Management
Single Sign-On (SSO)
Technical Leadership
ServiceNow Discovery
IT Service Management
Organizational Skills
Emerging Technologies
Full Stack Development
Development Management
New Product Development
Artificial Intelligence
Application Development
Business Transformation
Organizational Structure
Communications Management
Open Database Connectivity
Java Database Connectivity
Microsoft Certified Partner
Interpersonal Communications
Cascading Style Sheets (CSS)
Sales Performance Management
Digest Access Authentication
ITIL Foundation Certification
Influencing Without Authority
HyperText Markup Language (HTML)
JavaScript (Programming Language)
Configuration Management Databases
Artificial Intelligence Development
System Center Operations Management
Simple Object Access Protocol (SOAP)
Lightweight Directory Access Protocols
Asynchronous Javascript and XML (AJAX)
Application Programming Interface (API)
Salesforce Certified Technical Architect
Security Assertion Markup Language (SAML)
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Implementation Specialist (CIS)
+0

Google IT Automation with Python

## Description

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

As a dedicated Physical Damage Specialist, you will be, within defined guidelines and framework, responsible for building relationships and providing oversight of our third-party vendors through virtual or in person interactions with members, claimants, and third-party personnel. Drives USAA's financial strength by ensuring accuracy and quality of third-party vendors' work product. Works to resolve problems with a focus on the mission and exceptional member experiences.

This is a field-based role in the Arlington, VA area. Candidates who are willing and able to work in Washington D.C., Falls Church, Fairfax, Vienna or Annandale are encouraged to apply.

What you'll do:

 * Responsible for on-boarding, oversight, maintaining partnerships, and coaching to performance of our contractual and/or operational goals as applicable.
 * Evaluates vendor work product to ensure quality, accuracy, and adherence to the terms and conditions of the contract.
 * Collaborates with 3PRM on vendor footprint to balance member needs and operational resources.
 * Responsible for complaint and payment discrepancy resolution within the vendor MOI.
 * Provides direction as needed on borderline Total Loss situations.
 * Accountable for providing decisions and insight on physical damage losses within authority granted and advances requests for further authority as needed.
 * Acquires and applies advanced knowledge of P&C insurance industry products, services, contracts and internal processes and procedures to ensure compliance.
 * Supports workload surges and/or Catastrophe Operations, as needed.
 * Assists with managing output/throughput and associated USAA adherence guidelines affiliated with Auto Physical Damage processes (e.g., Rental, Alternative Parts Utilization, Vehicle Owner Communication, Assignment Completions).
 * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.


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