> Markdown version of [/jobs/ext/2058787-remote-system-administrator-virtual-desktop-va-esom](https://www.wearedevelopers.com/jobs/ext/2058787-remote-system-administrator-virtual-desktop-va-esom). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Remote System Administrator - Virtual Desktop (VA ESOM) - **Company:** Kentro LLC - **Location:** United States (Remote available) - **Experience:** Expert - **Salary:** $70,782.0 - $80,226.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Microsoft Azure, Cloud Computing, Configuration Management, Dynamic Host Configuration Protocol, Desktop Computing, Domain Name System (DNS), Hyper-V, Citrix XenApp, Microsoft Software, Windows Servers, Virtual Desktops, Citrix Systems, Windows PowerShell, Azure Active Directory, Software Deployment, Software Vulnerability Management, Microsoft InTune, Information Technology, Xendesktop, Servicenow, Vmware - **Published:** August 14, 2026 - **Apply:** https://www.clearancejobs.com/jobs/9089722/remote-system-administrator-virtual-desktop-va-esom ## About the Role * Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience). * Five or more years supporting enterprise Windows infrastructure or virtual desktop environments. * Experience administering enterprise virtual desktop technologies. * Strong knowledge of Windows Server, Active Directory, Group Policy, DNS, and DHCP. * Experience troubleshooting enterprise infrastructure and end-user computing environments. * Experience with PowerShell or other automation tools. * Strong analytical, organizational, and communication skills. * Ability to obtain and maintain any required federal security clearance. Preferred Qualifications: * Experience supporting Citrix Virtual Apps and Desktops (XenApp/XenDesktop). * Experience supporting Azure Virtual Desktop (AVD) and/or Windows 365 Cloud PC. * Familiarity with Microsoft Intune, Microsoft Entra ID, FSLogix, VMware, or Hyper-V. * Experience with ServiceNow and ITIL-based service management. * Experience supporting large enterprise or federal government environments. * Relevant Microsoft, Citrix, VMware, or Azure certifications. ## Description * Provide advanced operational support for enterprise Virtual Desktop Services. * Monitor system health, availability, performance, and capacity. * Investigate and resolve complex incidents, service requests, and infrastructure issues. * Administer and support Citrix and Microsoft virtual desktop environments. * Support virtual desktop provisioning, application delivery, user access, and endpoint integration. * Perform system maintenance, patching, upgrades, and configuration changes. * Participate in change management, problem management, and root cause analysis activities. * Maintain operational documentation, knowledge articles, and standard operating procedures. * Collaborate with engineering teams to implement service improvements and automation. * Support security compliance, vulnerability remediation, and configuration management. * Participate in scheduled after-hours maintenance and operational support when required. * Coordinate with other Endpoint Engineering workstreams to ensure seamless service delivery., * Willing and able to obtain and maintain Public Trust Clearance * Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents + If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully. ## Related Videos - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Robots are coming into the wild! 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