> Markdown version of [/jobs/ext/2059357-help-desk-desktop-support-analyst](https://www.wearedevelopers.com/jobs/ext/2059357-help-desk-desktop-support-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Help Desk/Desktop Support Analyst - **Company:** Robert Half - **Location:** United States - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Active Directory, Software Applications, Hyper-V, Network Connections, Virtual Machines, Windows Desktop, Computer Equipment - **Published:** August 14, 2026 - **Apply:** https://www.dice.com/job-detail/9a32c025-7e5f-40cb-9893-cf8a1da3c526 ## About the Role Experience supporting Microsoft 365 in a business environment. Hands-on background with Windows desktop support, including Windows 10. Familiarity with virtual machine administration and basic restart or recovery tasks. Exposure to Hyper-V is strongly preferred. Knowledge of Active Directory and service desk ticket management processes. Strong problem-solving skills with the ability to troubleshoot technical issues efficiently. Effective communication and customer service abilities, including interaction with executive users. Comfortable working onsite in a collaborative team setting and eager to continue learning., All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. ## Description We are looking for a Help Desk/Desktop Support Analyst to provide dependable onsite technical support for a logistics operation in Georgia. In this role, you will serve as a key resource for employees by resolving everyday technology issues, setting up user equipment, and ensuring a smooth desktop experience across the organization. The ideal candidate brings solid Microsoft 365 and Windows support experience, communicates well with users at all levels, and approaches technical challenges with a service-focused mindset., Deliver first-line support for desktop hardware, software applications, printers, and other employee technology tools. Diagnose and resolve issues involving Microsoft 365, Windows operating systems, and general end-user computing environments. Assist with the operation and basic support of virtual machines, including work within Hyper-V-based environments. Prepare, configure, and deploy workstations while setting up user access and accounts for new or existing employees. Monitor and address service desk requests in a timely manner, prioritizing incidents to minimize disruption to business operations. Route more advanced or specialized technical problems to senior IT team members when additional expertise is required. Provide clear, detail-focused assistance to staff across the business, including senior leadership and executive-level users. Perform foundational troubleshooting related to network connectivity, computer hardware, and system performance issues. Maintain accurate records of support activity, documenting reported issues, actions taken, and final resolutions. ## Related Videos - [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web) - [Blazor Unleashed: The Future of .NET Web Development](https://www.wearedevelopers.com/videos/1564-blazor-unleashed-the-future-of-net-web-development) - [RPA in the Public Sector](https://www.wearedevelopers.com/videos/86-rpa-in-the-public-sector) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [WinForms Meets WPF: The Hybrid Path to Modern Desktop Applications](https://www.wearedevelopers.com/videos/2040-winforms-meets-wpf-the-hybrid-path-to-modern-desktop-applications) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)