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# System Administrator/Lead Technician - Physical Security Systems

- **Company:** Brookfield Global
- **Location:** Houston, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Intrusion Detection Systems, Expertise in Genetec Systems, Diagnostic Tools, Lenel, Information Technology
- **Published:** August 14, 2026
- **Apply:** https://www.dice.com/job-detail/10f0e0c9-0d61-43c1-87bc-df8778d3c116

## About the Role

* Minimum of 4+ years of experience in a related role; security systems
 * Industry Certifications in Genetec, Avigilon Lenel, CCure, Bosch, AMAG and other Access Control and Video Management systems.
 * Exceptional customer service skills, both over the phone and in person, with the ability to work under pressure.
 * Proficiency in Microsoft Outlook, Excel, Word, and PDF.
 * Strong troubleshooting skills in networking, network cameras, circuitry, relays, reading wiring diagrams, and using digital multimeter testers.
 * Excellent organizational skills with the ability to manage multiple tasks simultaneously and attention to detail.
 * Strong verbal, written, and interpersonal communication skills.
 * Flexibility to adapt to changing priorities and directions in a dynamic work environment.
 * Ideally B.S. in Computer Science, Electrical Engineering or related subject.
 * Ability to travel and work onsite.

## Description

* Install, configure, and maintain various security systems including but not limited to access control, video surveillance, and intrusion detection systems.
 * Perform system upgrades and modifications to meet client requirements and adhere to industry standards.
 * Work collaboratively with project teams to ensure the successful implementation and integration of security solutions.
 * Promptly identify and resolve technical issues to maintain system functionality.
 * Conduct diagnostic tests and use troubleshooting tools to analyze system performance and determine solutions.
 * Provide both remote and on-site support to address client concerns efficiently.
 * Engage directly with clients to understand their needs and respond to inquiries.
 * Offer training and guidance when necessary to clients on system operation and maintenance.
 * Foster positive client relationships through effective communication and problem resolution.
 * Maintain accurate and up-to-date documentation of all service activities, including service reports, equipment inventory, and configuration changes.
 * Collaborate with the other technical teams to contribute to knowledge bases and share best practices.


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