> Markdown version of [/jobs/ext/2060314-help-desk-technician-active-ts-sci-clearance-required-mid-shift-temporary](https://www.wearedevelopers.com/jobs/ext/2060314-help-desk-technician-active-ts-sci-clearance-required-mid-shift-temporary). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Help Desk Technician - Active TS/SCI Clearance Required (Mid-Shift) - Temporary - **Company:** Akima - **Location:** Hawaiian Gardens, CA, United States - **Experience:** Experienced - **Salary:** $69,306.0 - $79,310.0 - **Contract:** Temporary contract - **Skills:** Microsoft Word, Microsoft Excel, Active Directory, Systems Engineering, Microsoft Outlook, CompTIA Security+, Cyber Security, Information Systems, Network Topologies, Identity and Access Management, Network Troubleshooting, Microsoft Office, Microsoft PowerPoint, Automated Data Processing (ADP), Computer Network Operations, Computer Equipment, Information Technology - **Published:** August 14, 2026 - **Apply:** https://www.careerjet.com/job/usfd5a5036542bd8bab36a8f78bdfffc8d/eaa ## About the Role * TS clearance required, with the ability to obtain SCI. * Minimum High School Diploma/GED. * CompTIA Security+ certification. * Experience using Microsoft Office tools (Word, PowerPoint, Excel, and Outlook). * At least 2 years of experience in service desk or help desk support with basic troubleshooting skills in hardware, software, and network topologies. * Basic level skills in system administration and active directory. * The technician must possess a thorough knowledge of IT concepts, computer hardware, software, and networking, enabling them to analyze and solve complex problems effectively. * Communication skills are essential, as the technician will often need to explain technical issues to staff without a technical background. Desired Qualifications: * Bachelor of Science degree in IT, Cybersecurity, Data Science, Information Systems, or Computer Science, from an ABET accredited or CAE designated institution. * A+ or Network+ certification. ## Description ASE is seeking a Help Desk Technician for a temporary mid-shift position in Honolulu, HI, with the potential to transition into a permanent role. The scheduled hours are 10:00a.m to 6:00pm. The Help Desk Technician serves as part of a key Command, Control, Communications, and Cyber (C4) technical focal point, providing Tier 1 troubleshooting support to members of the HQ executive community, including Flag and General Officers, in offices, quarters, and during travel. The technician also supports distinguished visitors and command-level special events and manages communications for key personnel throughout the area of responsibility. Join our team of outstanding professionals and apply today! Responsibilities: * This position is expected to be temporary for approximately six months, with the potential to transition into a permanent, full-time role based on contract requirements and organizational needs. Mid-shift hours: 10:00a.m. to 6:00pm * Serves as the initial point of contact at the customer service desk, handling all ADP hardware, software, and networking issues for the Command. * Facilitates secure and non-secure communications, supervises the installation of information systems, and acts as a liaison with external organizations such as the Navy Marine Corp Intranet and the Defense Information Systems Agency Network Operations Center. * Manages a service desk tool based on Information Technology Infrastructure Library (ITIL) frameworks, addressing incident management, service requests, problem management, access management, and event management. * Supports Local Registration Authority (LRA) duties in accordance with DoD and customer standards. * Provides a Monthly Status Report (MSR) to the Contracting Officer's Representative (COR)-appointed Technical Assistant (TA), detailing accomplishments, identifying issues, and highlighting areas requiring government action. * This position demands a proactive approach to ensure the seamless operation and security of communications within headquarters., Company Overview: Work Where it Matters Akima Systems Engineering (ASE), an Akima company, is not just another federal systems support contractor. As an Alaska Native Corporati… + 1 day ago, Responsibilities Peraton requires Help Desk Technicians to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - 3. 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