> Markdown version of [/jobs/ext/2060330-sap-service-management-consultant-apple](https://www.wearedevelopers.com/jobs/ext/2060330-sap-service-management-consultant-apple). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # SAP Service Management Consultant, Apple - **Company:** Infosys - **Location:** Austin, TX, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Advanced Business Application Programming (ABAP), Artificial Intelligence, Cloud Computing, Code Review, Extract Transform Load (ETL), Software Debugging, IDoc, SAP (Applications), SAP Project System, Data Streaming, Systems Integration, SAP Business Technology Platform, SAP S/4HANA, Integration Frameworks, Data Management, Software Coding - **Published:** August 14, 2026 - **Apply:** https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25633&siteid=5439&PageType=JobDetails&jobid=2250056 ## About the Role The ability to handle end to end ERP package customization and implementation A knack for translating complex requirements into actionable development tasks. A passion for design and hands-on coding experience A collaborative spirit and excellent communication skills with cross-functional teams and client stakeholders, * SAP experience with experience in Service Management (SM)/Customer Service (CS) * Experience working in implementations, rollouts/support projects * S/4HANA hands-on work experience and good understanding of BTP cloud applications * Advanced knowledge on - Service Notification, Service orders, Warranty and billing * Strong process knowledge of Sales and Distribution, Repairs and Service Notifications, Warranty and Contracts, Settlement Management. * Experience with SAP enhancement technologies including user exits, BADIs, IDOCs, BAPIs * Ability to read and debug ABAP codes. * Experience creating functional specifications for RICEF Objects. * Exposure to SAP BRF+, SAP BTP applications * Customer service master data - Equipment master, warranty master, functional location, counters etc., * Preferred: Exposure to AI/Automation tools * Knowledge on idocs - setup of partner profile, creating segments, testing idocs. * Worked on Interfaces with both SAP and non-SAP systems. * Excellent written and verbal communication skills. * Ability to work independently with minimal supervision and work on multiple projects simultaneously * Excellent Analytical and Communication skills * Excellent Planning and Co-ordination skills * Coordination with Cross Functional Teams, ABAP team, client managers, understand business requirements, Preparing Functional Specs, coordinate design/development with offshore team, provide regular status updates, lead business playbacks, coordinate with third party application teams, plan and coordinate testing, prepare for project go-live & reach out to larger Infosys competency / teams for inputs etc, * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. * This position may require relocation and/or travel to work/project location. * All applicants authorized to work in the United States are encouraged to apply. ## Description Participate in requirements gathering with stakeholders across business units and assist in validating specifications to ensure alignment with business objectives and ERP capabilities Contribute to solution architecture design by assisting in customizing modules and features of ERP package, based on detailed business requirements Develop and integrate new features into existing applications, conduct code reviews and maintain the codebase for stability and compliance Participate in system integration efforts by configuring interfaces, executing ETL processes, and ensuring consistent data flow between ERP and other applications Assess ERP system performance to identify enhancement opportunities and to ensure that ERP customizations are in compliance with security measures and regulatory standards Develop comprehensive documentation for ERP customizations and deliver user training to facilitate effective knowledge transfer ## Related Videos - [Are Code Reviews Worth It? Insights from 16 Years of Review Data](https://www.wearedevelopers.com/videos/1135-are-code-reviews-worth-it-insights-from-16-years-of-review-data) - [Replacing Excel with SAP APIs & Python validation](https://www.wearedevelopers.com/videos/1944-replacing-excel-with-sap-apis-python-validation) - [Build a CI/CD pipeline to automate code reviews and ensure code quality](https://www.wearedevelopers.com/videos/349-build-a-ci-cd-pipeline-to-automate-code-reviews-and-ensure-code-quality) - [Design as an algorithm, not as a feature](https://www.wearedevelopers.com/videos/471-design-as-an-algorithm-not-as-a-feature) - [AI Pair Programming with GitHub Copilot at SAP: Looking Back, Looking Forward!](https://www.wearedevelopers.com/videos/1546-ai-pair-programming-with-github-copilot-at-sap-looking-back-looking-forward) - [Measuring the Wrong Things Faster Than Ever](https://www.wearedevelopers.com/videos/100317-measuring-the-wrong-things-faster-than-ever) ## Related Articles - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)