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# IT Support & Helpdesk Specialist Venlo

- **Company:** Futures Works
- **Location:** Venray, Netherlands
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Desktop Computing, Microsoft Office, Windows Servers, Network Connections, Computer Network Technologies, Information Technology, Network Support
- **Published:** August 15, 2026
- **Apply:** https://www.careerjet.nl/jobad/nlf7cae9c20489c5e3fd38ca6953a4cab6

## About the Role

1. Bachelors degree in MIS, CS, or Engineering, or equivalent experience
required (mbo)

 2. Standard knowledge of general information technology
 3. High level of Knowledge of all MS Office applications
 4. Windows OS and Windows server OS - administrator level knowledge
 5. Standard Networking knowledge
 6. Active Directory knowledge

## Description

For their EMEA base in the Venlo / Venray region we are now searching for a legendary IT Support / Helpdesk specialist.
What will you do?
Remote support of new site in Amsterdam
Willing to travel there when needed / required
Core Duties and Responsibilities:

 1. Responsible for the installation of Personal Computers, Printers, User
authorization and network connections

 2. Tasks:
Install Personal Computers
Install software on PCs
Install printers and other peripherals
Support users on hardware and software related questions & incidents
Track & manage user incidents
First phone line & network support
Administer users and user rights
Install and monitor OS/AV updates & patches
Ad hoc assigned miscellaneous tasks
Participating in Corporate IT projects related to local sites

 3. Authority:
Require full and timely completion of the tasks of colleagues, which
precedes their own tasks and are essential for the performance of their
duties, and at all levels and departments.
Block any PC or laptop from the network, in case of security / virus
infection risks

 4. Responsibilities:
Making sure that all incoming tickets / tasks from user are solved with
effort and based on priority and will not impact the business


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