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# Bilingual Customer & Application Support Specialist

- **Company:** Intec Business Colleges
- **Location:** Marcham, UK (Remote available)
- **Contract:** Temporary contract
- **Skills:** Testing (Software), Business Software, Computer Literacy, Data Logging, Software Troubleshooting
- **Published:** August 15, 2026
- **Apply:** https://www.apply4u.co.uk/jobs/x/43741558/

## About the Role

* GCSE English (Grade A* - C / 9 - 4) essential

 * GCSE Maths (Grade A* - C / 9 - 4) essential

Skills

 * Attention to detail

 * Excellent Communication skills

 * Excellent C/Service Skills

 * Good IT Skills

 * Strong problem solving ability

 * Strong Organisation Skills

 * Able to manage multiple tasks

 * Interest in Technology

 * Interest in Software Support

 * Fluent in speaking in French

 * Fluent in writing in French

 * C/Service experience desirable

 * Friendly & Professional

 * Eager to learn

 * Reliable & Proactive

 * Analytical & positive attitude

Other requirements

 * This is an office-based role requiring prolonged computer use, handling customer enquiries and balancing multiple support requests. Candidates must be able to travel to the Wootton, Oxfordshire office Monday to Friday.

 * Office-based 5 days a week, Monday to Friday initially, and then the option to work from home once settled in. Mondays and Fridays, with Tuesday, Wednesday and Thursday in the office.

 * References, basic DBS and UK sanctions checks are required before appointment

## Description

* Join Ebbon Automotive as a Customer Support & Application Support Apprentice. Learn to support customers, troubleshoot software issues, and develop technical skills while completing a Level 3 Customer Service Specialist Apprenticeship., * Support UK and France customers via phone, email and online systems, logging and resolving software queries while developing application support skills.

 * You'll troubleshoot issues, assist with software testing, maintain accurate records and work with Customer Support, Product, Development and Operations teams.

 * Gain hands-on experience supporting business software while completing your Level 3 Customer Service Specialist Apprenticeship and building a career in technical support.