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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Industrialization and Technical Support Technician - **Company:** Symrise AG - **Location:** Holzminden, Germany - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office, Microsoft PowerPoint - **Published:** August 15, 2026 - **Apply:** https://www.symrise.com/de/ihre-karriere/suchen-und-bewerben/suchen-und-bewerben/?jobId=34117 ## About the Role COMMUNICATION - PROBLEM SOLVING - CREATIVITY *Analyzing and Interpreting - Adhering Principles and Values *Supporting & Co-operating - Deciding and Initiating Action *Creating and Conceptualizing - Planning & Organizing *Interacting & Presenting - Working with People *Communication - Leading & Supervising *Problem-Solving and Conflict Resolution - Working with People *Adapting and Coping - Following Instructions & Procedures About you EDUCATION/SKILLS NEEDED * High School diploma required * 1 to 5 years work experience is required * Experience in food manufacturing is preferred * GMP and Hygiene practices knowledge is preferred * Flexibility and Reactivity * Good communication and presentation skills * Basic knowledge of email tools (Outlook) * Basic Math skills * Good reading and comprehension skills * Proficient in Microsoft Office (Excel, Word, Powerpoint) * Self-Motivated, Initiative, Team player, quality conscious ## Description * Support Industrial Trials in accordance with the R&D roadmap. * Manage formulation, process chart, related paperwork, recording documents and processes * Provide technical support to NAM DTS team with performing physical and chemical analysis and reporting results * Ensure technical support and troubleshooting to all departments * Make propositions for continuously improve our process, products and programs DUTIES AND RESPONSIBILITIES / ESSENTIAL FUNCTIONS INDUSTRIALIZATION Support engineers and management team in qualification trials by: * Assisting to opening and closing trial reviews with quality, purchasing and industrial * Preparing the documentation for the trial: formulation and production paperwork * Aligning with scheduling team on trial dates, monitoring trial schedule changes and communicating coverage needs to the trial team. * Executing scale up trials in industrial plant * Support the execution of other ITS trials when needed * Locating / staging raw materials and ingredients prior to trials * Training operators during scale up of the product * Adapting work hours according to the production schedule during trial days * Trouble shoot, ensure good reporting on production paperwork. * Supporting project execution: pilots, coatings, tests planning, analytical and palatability results * Report technical information in project documents and communicate results to engineer and manager. * Ensure follow-up after product validation in production (first 10 production batches) PRODUCTION RECIPES MANAGEMENT Per the directions of the ITS manager or ITS engineer: * Create Bill of Material in ERP and corresponding equipment (blender, reactor, drier) * Validate and update formulas * Modify formulas to ensure business continuity * Ensure that formulation and paperwork are available, correct and will be respected. * Provide formulas for rework ANALYTICAL SUPPORT Support Scientists, engineers and management team in analytical requests execution: * Execute based on assigned timeline chemical and physical analysis on products. * Report results in defined reporting documents. * Participate in analytical methods updates and equipment calibration / maintenance. INITIATIVES * To report to management about any malfunctioning into the system and take relevant short term corrective action and propose long term options. * To constantly improve the communication system (paperwork, computers…) Safety Components: Personal Protective Equipment (PPE) *Lock Out / Tag Out *Slip / Trip / Fall Hazards *Proper chemical storage and use *Proper Lifting Techniques *Frequent safe lifting of up to 50lbs is required *Unrestricted range of motion required ## Related Videos - [More efficient software for more efficient microchips](https://www.wearedevelopers.com/videos/1164-more-efficient-software-for-more-efficient-microchips) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Designing How Work Feels: The Science Behind Sanofi’s Workplace Experience](https://www.wearedevelopers.com/videos/1848-designing-how-work-feels-the-science-behind-sanofi-s-workplace-experience) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) ## Related Articles - [Swiss Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/323-swiss-business-culture-and-etiquette) - [German Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/328-german-business-culture-and-etiquette) - [Best Companies to Work For in Germany: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/33-best-companies-to-work-for-in-germany-top-25-companies-in-2023) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023) - [Jobs in Germany for Americans](https://www.wearedevelopers.com/magazine/423-jobs-in-germany-for-americans)