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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # HR Digital & User Experience Manager - **Company:** Atlantic Union Bank - **Location:** Glen Allen, VA, United States - **Experience:** Expert - **Salary:** $90,179.0 - $150,557.0 - **Contract:** Permanent contract - **Skills:** Agile Methodology, Data Analysis, JIRA, Camtasia Studio, Collaborative Software, Information Systems, Learning Management Systems, Logic Synthesis of Circuits, Oracle (Applications), Elearning, SAP (Applications), Service Design, User-Centered Design, HR Software, Data Analytics, Interactive Whiteboards, Workday - **Published:** May 29, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=3d31a200ba0b166c ## About the Role Do you have experience in Workday?, Do you have a Bachelor's degree?, * Bachelor's degree in Human Resources, Information Systems, Instructional Design, Business, User Experience, or a related field, or equivalent experience. * 5+ years of experience in HR technology, digital product management, UX, Learning Systems, or HR transformation roles. * Banking and financial service experience preferred * Hands-on experience with HR platforms (e.g., Workday, UKG, Oracle, SAP) * Hands-on experience with Learning system platforms and tools (Cornerstone LMS/LXP, Walk Me) * Demonstrated expertise in user-centered design, journey mapping, and digital experience optimization. * Experience leading cross-functional initiatives and influencing stakeholders without direct authority. Knowledge & Skills * Strong analytical, communication, project management, and problem-solving skills. * Experience leading or supporting large-scale HR or enterprise system implementations. * Instructional design and training development consulting experience * Experience with team collaboration tools (Miro, JIRA, MS Teams, etc.) * Familiarity with Agile or product-based delivery models. * Familiarity with service blueprint methodologies. * Experience managing vendors or system integrators. * UX, product management, or change management certifications. * Advisory capability: communication and influence capabilities across a variety of audiences ranging from new-to-the-workforce to C-suite executives * Ability to both lead and support - able to lead a team, coordinate a project or drive execution. * Comfortable with shifting priorities; flexible and easily adapt to changing business needs * Experience in authoring and developing modern, digital learning pathways and blended learning approaches * Advanced knowledge of Microsoft Office tools and learning development tools (e.g., Articulate, Vyond, Canva, Storyline, Captivate, Camtasia, etc.) * Design thinking background: data-driven, learner-centered researcher; concept prototyping; test and iterate design; define and analyze metrics; apply insights to improve programs and products ## Description The Manager, HR Digital and User Experience is responsible for shaping and delivering a simple, intuitive, and effective digital experience for Teammates, managers, and HR partners. This role leads the design, optimization, and governance of HR digital products and journeys-ensuring HR technology is human-centered, data-enabled, and aligned with business strategy., HR Digital Strategy & Product Ownership * Own the HR digital experience roadmap, aligning HR technology capabilities with business and people strategy. * Serve as product owner for key HR platforms (e.g., HCM, talent, learning, case management), prioritizing enhancements based on user needs and business impact. * Partner with HR Centers of Excellence, IT, and vendors to deliver new features, integrations, and system improvements. * Establish standards for HR digital design, usability, accessibility, and content governance. * Stay current on emerging technologies to ensure HR Technology remains relevant and impactful from a user experience perspective. User Experience & Journey Design * Lead end-to-end design of employee and manager journeys across hire-to-retire experiences. * Apply user-centered design, design thinking, and journey mapping methodologies to identify pain points and improve usability. * Use qualitative and quantitative insights (e.g., user research, analytics, feedback) to guide continuous improvement. * Ensure digital experiences are consistent, inclusive, and intuitive across platforms and devices. Adoption, Change & Enablement * Drive adoption of HR digital tools through effective change management, communications, and training. * Partner with HR operations and change teams to simplify processes and reduce employee effort. * Measure and improve adoption, satisfaction, and self-service effectiveness. * Consult on UX standards, guidelines, measures, best practices, and design approaches to ensure adoption, utilization, and continuity. Governance, Analytics & Continuous Improvement * Define and track success metrics such as user experience scores, completion rates, case volumes, and system usage. * Ensure HR digital solutions comply with data privacy, security, accessibility, and compliance requirements. * Continuously evaluate emerging HR technology and UX best practices to inform future enhancements. * Identify and track key metrics and data to evaluate the utilization and adoption of technology solutions. Leadership & Collaboration * Lead, mentor, and develop a team of HR digital, UX, or product professionals (directly or through matrixed teams). * Act as a trusted advisor to HR leadership on digital experience and platform capabilities. * Foster strong partnerships with IT, Talent Development, HR Technology, vendors, and other internal and external partners. 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