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# Head of IT

- **Company:** AMCO
- **Location:** Redditch, UK
- **Experience:** Expert
- **Salary:** £60,000.0 - £65,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Artificial Intelligence, Business Systems, Cloud Computing, Cyber Security, IT Management, Information Technology Operations, Microsoft Office, Cloud Services, Information Technology
- **Published:** August 15, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5843030546

## About the Role

* 5+ years of experience leading an IT department and managing a team
 * Proven experience managing IT operations in a fast-paced organisation
 * Experience running a busy IT service function with multiple priorities
 * Experience delivering IT strategies and road maps
 * Strong stakeholder management and communication skills, including communication up to Board level
 * Experience working in logistics, manufacturing, or a similar fast-paced environment
 * Experience using service-driven management approaches such as ITIL
 * Strong understanding of support infrastructure and business systems deployment and change
 * Technical understanding to guide, challenge, and arbitrate on technical and architectural decisions
 * Experience managing Microsoft 365 and cloud services
 * Good understanding of cyber security best practice and IT governance

## Description

* Lead a small team of IT specialists
 * Oversee the day-to-day internal systems and IT department operations
 * Collaborate with Senior Management and Directors to ensure smooth operations
 * Develop and deliver strategic road maps for technology development
 * Lead IT projects, including development, infrastructure upgrades, and integrations
 * Manage IT support, infrastructure, and service delivery across the organisation
 * Ensure systems and services are highly available and performing effectively
 * Ensure SLAs and KPIs are met and drive continuous improvement in service quality
 * Act as an escalation point for service issues
 * Provide technical guidance across infrastructure, cloud services, and security
 * Ensure robust cyber security and compliance practices are in place
 * Identify opportunities for innovation, automation, efficiency, and AI initiatives
 * Manage budgets, vendors, and third-party relationships

Technologies:

 * AI
 * Cloud
 * Support
 * ITIL
 * Microsoft 365
 * Security
 * Office 365


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