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# Platform Architect

- **Company:** ServiceNow
- **Location:** Madrid, Spain
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Software as a Service, Application Enhancement Tool, Technical Debt, Data Analytics, Servicenow
- **Published:** August 15, 2026
- **Apply:** https://es.trabajo.org/oferta-9000-9dcb6a0a951d156860aca2056065cd02

## About the Role

position ServiceNow as the digital transformation platform standard, integrated with the customer's core applications. - Manage technical governance, and a delivery operating model and governance. - Ensure instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practices. - Support the sales effort by scoping and estimating the engagement and change orders. - Be an active contributor of leading practices and expertise related to the ServiceNow platform. Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry. - 8+ years progressive experience as part of a professional services (SaaS) organization; or equivalent
education/experience - Management consulting experience - Success driving complex issues through analysis and resolution - Industry domain expertise - Large program experience leading architecture and design - Enterprise architecture experience - Cloud application technology experience - Right to work in country Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In

## Description

the platform. This is a consultative role focused on guiding ServiceNow, partner and customer employees on the engagement team to provide a solution on an architecture designed for long-term success. - You will work with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring, and implementation of solutions. - Be an architectural advisor across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions. - Provide a variety of architectural knowledge across multiple workflows. - Develop relationships with CoEI and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision. - Translate goals to outcomes into a customer roadmap. - Translate business information and technical requirements into an architectural blueprint to achieve complex goals. - Engage with the customer's Enterprise Architects to


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