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# IT Assistant

- **Company:** Domes Domes Resorts
- **Location:** Spain
- **Contract:** Permanent contract
- **Skills:** Business Software, Dynamic Host Configuration Protocol, Domain Name System (DNS), Virtual Private Networks (VPN), Networking Basics, Office365, Firewalls (Computer Science), Microsoft InTune
- **Published:** August 15, 2026
- **Apply:** https://es.trabajo.org/oferta-4112-8e3eae22fd131f5a5d0deb4a898c8425

## About the Role

operating systems and common business applications, Experience in administering and supporting Microsoft O365. Ability to efficiently diagnose and resolve technical issues. Excellent communication skills and a user-oriented approach. rganizational skills and the ability to work as part of a team. Familiarity with basic networking (DNS, DHCP, VPN, firewall concepts) Benefits: Competitive salary package commensurate with experience Structured onboarding and integration program with the Domes Group Clear career progression pathways within a fast-growing Group Be part of a pioneering team opening a new market for an award-winning brand Friends & family hotel discount rates Why join us: Be part of a growing luxury hospitality group, in a resort that blends elegant design, wellness, and world-class service in one of Tenerife's most sought-after locations. Domes Resorts is an equal opportunity Employer. All applications will be treated in strict confidentiality. Please note: Only

## Description

functioning of the company's systems, equipment, and technological tools. The ideal candidate will have experience in technical support, incident resolution, and basic administration of Microsoft environments. Key accountabilities: Provide first- level technical support to end users. Diagnose and resolve issues related to hardware, software, and networks. Manage, log, and track tickets through the support system. Install, configure, and maintain corporate equipment and applications. Administer and support the Microsoft O365 environment. Collaborate with other departments to ensure the operational continuity of systems Documentation & process improvement Endpoint compliance rate (Intune/MDM dashboard) Patch compliance percentage across managed fleet Requirements: Technical certifications such as CompTIA A+, Microsoft, or other related certifications are a plus. One to three years of previous experience in technical support, help desk, or similar roles. Skills: Solid knowledge of, Windows


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