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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Information Technology Infrastructure Analyst 11 - **Company:** State of Michigan - **Location:** Windsor charter Township, MI, United States (Remote available) - **Salary:** $50,586.0 - $92,830.0 - **Contract:** Permanent contract - **Skills:** Active Directory, Computer Programming, Data Transmissions, Systems Analysis, Software Maintenance, Software Deployment, Data Processing, Information Technology, Network Server - **Published:** August 15, 2026 - **Apply:** https://www.juju.com/job/00000000gn5fyy ## About the Role Possession of a bachelor's degree with 21 semester (32 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, information assurance, IT project management or mathematics. Experience No specific type or amount is required., Possession of an associate's degree with 16 semester (24 term) credits in computer science, data processing, computer information, data communications, networking, systems analysis, computer programming, information assurance, IT project management or mathematics and two years of experience as an application programmer, computer operator, or information technology technician; or two years (4160 hours) of experience as an Information Technology Student Assistant may be substituted for the education requirement., Educational level typically acquired through completion of high school and four years of experience as an application programmer, computer operator, information technology technician or four years (8,320 hours) of experience as an Information Technology Student Assistant may be substituted for the education requirement., ITINFAN11-12 - Do you possess one of the following? A bachelor's degree or higher with 21 semester (32 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, information assurance, IT project management, or mathematics. If so, please attach a copy of your official college transcripts. OR an associate's degree with 16 semester (24 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, information assurance, IT project management or mathematics; and at least two years of experience as an application programmer, computer operator, information technology technician or an Information Technology Student Assistant. If so, please attach a copy of your official college transcripts. OR an educational level typically acquired through the completion of high school, and at least four years of experience as an application programmer, computer operator, information technology technician, or an Information Technology Student Assistant., If you indicated you have experience as an Information Technology Infrastructure Analyst and/or an Information Technology Programmer Analyst, please explain that experience. 04 How many years of experience do you have with Remedy? + None + 1 to 3 years + 3 to 4 years + 4 to 5 years + More than 5 years 05 If you indicated you have experience with Remedy, please explain that experience. 06 Do you have experience with Software Maintenance?, If you indicated you have experience with Software Maintenance, please explain that experience in detail. 08 Do you have experience in interpreting and analyzing problems using automated diagnostic programs with administrator level and elevated privileges to provide support to customers? + Yes + No 09 If you indicated you have experience interpreting and analyzing problems using automated diagnostic programs with administrator level and elevated privileges to provide support to customers please explain that experience in detail. 10 Do you have experience with Technology Help Desks providing customer support?, How many years of experience do you have with Technology Help Desks providing customer support?, You understand that if you are the selected applicant you are required to pass a State Police background check, requiring fingerprinting for state and federal criminal background records. The background search will include, but is not limited to arrests, criminal charges, criminal convictions, and any information regarding contact with a criminal justice agency. ## Description TheDepartment of Technology, Management and Budget (https://youtu.be/H\_IrVnVjcoA) supports the business operations of state agencies through a variety of services, including building management and maintenance, information technology, centralized contracting and procurement, budget and financial management, space planning and leasing, construction management, motor vehicle fleet operations, and oversight of the state retirement systems. This position is with the Agency Services area of DTMB. This position functions as an information technology (IT) professional serving as a technical expert and participates in a variety of analytical and technical assignments that provide for problem diagnosis and solutions documentation, implementation, administration, support, and maintenance of a variety of hardware, software, network, and telecom products in an information technology infrastructure environment. This position will analyze, develop, test, configure, implement, remotely support and maintain a variety of hardware platforms, software installations and configuration, specific network server operating systems, and enterprise services such as E-mail client, Active Directory support and services, along with enterprise monitoring of these services for the clients of the Department of Technology, Management & Budget and State of Michigan. 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