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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Engineer Sr (Voice/Cisco Collaboration) - **Company:** The E Group - **Location:** Atlanta, GA, United States (Remote available) - **Experience:** Expert - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Wireless LAN, Automatic Call Distributor, Sound Recording and Reproduction, Spanning Tree Protocols, VoIP, Unix, Cisco Unified Communications Manager, Cisco Routers, Dynamic Host Configuration Protocol, Software Debugging, Domain Name System (DNS), Virtual Private Networks (VPN), Jabber, JSON, Session Initiation Protocols, Python (Programming Language), Network Security, Media Gateway Control Protocol (MGCP), Microsoft Visio, Network Architecture, Network Planning and Design, Network Monitoring, Network Administration, Network Protocols, Cisco Nexus Switches, Open Shortest Path First (OSPF), Simple Network Management Protocols, TCP/IP, Virtual Local Area Networks, VMware VSphere, Wide Area Networks, Cisco WebEx, Wireless Paging Systems, Network Routers, Scripting, Computer Networking Systems, Information Technology, Survivable Remote Site Telephony, Cisco, Vmware - **Published:** August 15, 2026 - **Apply:** https://goegroup.com/jobs/network-engineer-sr-voice-cisco-collaboration/ ## About the Role * Establishes and maintains voice network performance by building configurations, devices, and connections and troubleshooting voice network problems with technical leadership. * The primary responsibility for this role is supporting large telephony infrastructure, including designing, installing, troubleshooting, administrating, maintaining enterprise-scale Cisco CUCM solutions, Cisco Media Gateways (SIP, Analog, POTS), Cisco Telepresence VCS and VCS Expressways, and SBC / CUBE Routers (SIP Trunks). ACME Packet SBC experience is a strong plus. * Excellent working knowledge of Cisco CUCM 14.X, UCCX, CUC, IM&P, Telepresence and Expressway, configuration, and operation, including additional 3rd party products that integrate with Cisco solutions. * Excellent working knowledge and experience with Voice Gateways routers, VG224/310/450, SIP, CUBE, Collaboration- Jabber/Webex, Video, FXO/FXS analog ports, etc. * Excellent working knowledge of network systems such as TCP/IP, OSPF, VLAN, Spanning Tree, SNMP, RADIUS, DNS/DHCP, SIP, MGCP and VoIP protocols. * Excellent working knowledge of Cisco UCS, VMware, vSphere, Windows and UNIX/Linux. * Ability to work with or become immerse in Cisco Routers & Switches (stacking), Nexus 7K & 5K, Cisco ISR/ASR. * Working knowledge of E911 solutions and technical administration. * Must have in-depth knowledge debugging experience related to voice communications protocols. * Should have working practical knowledge of network monitoring and administrative tools. * Effective oral and written communications skills with the ability to convey complex technical issues in business terms. * Ability to build relationships, to communicate and work with all levels of management, vendors, and other internal and external groups and customers and exhibit positive influence at all levels. * Availability to consult, assist and/or perform after-hours support and participate in on-call rotations * Ability to work independently. * Strong customer support skills., * Bachelor's in computer science or related technology with 10 years of relevant technical experience OR 15 years of voice network related experience. * Expert knowledge providing engineering and/or support for, VoIP, Telephony, Video Teleconferencing and Collaboration and operations in an enterprise environment. * Hands on experience with voice applications -Dial Plans, Call Routing, Translation patterns, Voicemail, Recording and Monitoring. * Savvy understanding of telephony and network protocols - SIP, MGCP, SRTP, DNS, DHCP. * Hands on scripting experience ie Python, Json, API integration, etc is a strong plus. ## Description We are seeking a Cisco Collaboration Engineer to support out diverse voice platform. The Engineer will be given a high degree of autonomy in daily operations and activities to support VoIP infrastructure solutions in a multi-location and multi CUCM cluster environment. This role will have oversight, administration, and troubleshooting of telecommunication equipment, LAN/WAN protocols and circuit provisioning. The incumbent must become acclimated to the company's applications, telecommunication systems, VoIP integration, and is able to manage changes within the environment and its effect to related cross-project initiatives., The Cisco Collaboration Engineer will provide advanced level enterprise wide VOIP services and support; this includes but not limited to product design, recommendations, evaluations, testing, troubleshooting, and configuration/implementation duties. We are seeking a self-motivated Engineer that will proactively seek out deficiencies and/or tasks to maintain operational efficiency. * The primary responsibility is the engineering, maintenance, and support of Cisco Unified Communications platform across an enterprise environment. * Resolve Cisco UC Manager 14.x problems through research, installation and customization, network administration, and network management support. * Implement and maintain all aspects of the VOIP network infrastructure (i.e. Cabling- Racking/LAN/WAN/WLAN/VoIP/VPN/Network Security) * Supports telephony systems infrastructure, hardware, and software, including analysis, planning, provisioning, upgrading and day-to-day operations. * Supports E911 platforms, voice recording servers, paging systems, and other various voice related applications. * Performs support for SIP Gateways, and Cisco CME/SRST Gateways. Perform analysis of Dial plans, call routing, translation patterns, and varies telephony related architecture. * Participate in interdepartmental project groups to collaborate on activities, communicate issues, obtain approvals, resolve problems and/or maintain specific level of knowledge pertaining to new developments, and new task efforts. * Document engineering standards and proposals or recommendations for voice or network designs and engineering changes. * Update Voice/Network Drawings using Microsoft Visio. * Maintain strategic relationships with Operating company partners and vendors. * Research industry guidance, frameworks, and best practices. * Assess emerging network technologies and make recommendations to information technology management. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Tips and Tricks for Working with JSON](https://www.wearedevelopers.com/videos/1229-tips-and-tricks-for-working-with-json) - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [WeAreDevelopers LIVE - Node and Package Security](https://www.wearedevelopers.com/videos/2138-wearedevelopers-live-node-and-package-security) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Introducing JSON Structure](https://www.wearedevelopers.com/videos/100219-introducing-json-structure) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The CAMARA Project: How Telcos Collaborating Improves Developer Experience](https://www.wearedevelopers.com/magazine/671-the-camara-project-how-telcos-collaborating-improves-developer-experience) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)