> Markdown version of [/jobs/ext/2068791-tecnico-a-de-soporte-l1](https://www.wearedevelopers.com/jobs/ext/2068791-tecnico-a-de-soporte-l1). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# Técnico/a de Soporte L1

- **Company:** knowmad Mood
- **Location:** Palma, Spain
- **Salary:** €18,000.0 - €24,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Amazon Web Services, JIRA, Microsoft Azure, Cloud Computing, Linux, Domain Name System (DNS), Electronic Mailing, Hypertext Transfer Protocols (HTTP), TCP/IP, Office365
- **Published:** August 15, 2026
- **Apply:** https://www.jobleads.com/es/job/e51268b6ecd51680907c071fed67b3dcd

## About the Role

Buscamos una persona con ganas de aprender, orientación al cliente y experiencia en soporte técnico de primer nivel.

Requisitos: Experiencia o conocimientos en sistemas operativos Windows y Linux/Unix.
Manejo de herramientas de ticketing como Jira.
Conocimientos básicos de redes y comunicaciones: DNS, TCP/IP, HTTP y correo electrónico.
Conocimientos de Microsoft 365 (O365).
Conocimientos básicos de plataformas Cloud como AWS y Azure.
Disponibilidad para trabajar en turnos rotativos de mañana, tarde y noche.

## Description

Formarás parte del equipo de soporte, gestionando incidencias y peticiones técnicas en un entorno internacional, colaborando con diferentes áreas para garantizar la continuidad y calidad del servicio.


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