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# Product Support Specialist

- **Company:** Altus LLC
- **Location:** Aberdeen Proving Ground, MD, United States
- **Experience:** Expert
- **Salary:** $85,000.0 - $130,000.0
- **Contract:** Permanent contract
- **Skills:** Business Systems, Information Systems, Computer Programming, Databases, Relational Databases, Scripting, Information Technology, Software Coding
- **Published:** August 15, 2026
- **Apply:** https://www.wayup.com/i-j-Product-Support-Specialist-Altus-LLC-091332192351057/

## About the Role

+ Bachelor's degree in a Bachelor's degree in a STEM discipline, Information Technology, Information Systems or Business Systems and 3 years of relevant experience OR
 + In lieu of degree, 5 years of relevant experience
 + SECRET Security Clearance required with the ability to obtain TOP SECRET
 + Experience working with relational databases and database management systems
 + Basic programming or scripting experience, with the ability to make minor code modifications, troubleshoot existing functionality, and support software enhancements.
 + Ability to understand existing software code and work with developers or technical teams to identify and resolve issues.
 + Must be able to work independently, be detail oriented and organized
 + Ability to communicate effectively, both orally and in writing, among a variety of audiences
 + Experience working with military systems and databases.

## Description

Position Overview: We are seeking a Product Support Specialist to work with the Joint Technical Coordinating Group for Munitions Effectiveness (JTCG/ME) Program Office supporting Joint Munitions Effectiveness Manual (JMEM) products., + Provide technical and data support to the JTCG/ME Capabilities and Standards (C&S) Integrated Product Team (IPT), including maintaining and updating technical databases and repositories to support the integration of approved data

 + Support data requests by reviewing requirements, coordinating the collection and approval of information, and distributing approved data to authorized users.
 + Coordinate with government personnel, technical teams, external data and model suppliers, and other stakeholders to resolve technical issues and support program requirements.
 + Maintain and update product documentation, graphics, help files, technical publications, and other program materials.
 + Support the publication and distribution of approved and maintain associated distribution records and accounts.
 + Maintain historical archives and master copies of technical handbooks and other JTCG/ME materials to support future revisions and modifications.
 + Prepare and maintain records of archived program materials and coordinate disposition activities with the Government.
 + Support technical meetings and working groups through virtual participation and approved CONUS travel.


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