> Markdown version of [/jobs/ext/2069308-mainframe-monitoring-specialist](https://www.wearedevelopers.com/jobs/ext/2069308-mainframe-monitoring-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Mainframe Monitoring Specialist - **Company:** NetVision Resources Inc. - **Location:** Frederick, MD, United States - **Contract:** Permanent contract - **Skills:** Computer-Aided Design, Cloud Storage, Data Security, Microprocessors, Networking Hardware, Job Entry Subsystem 2/3, Network Troubleshooting, Mainframes, Software Engineering, Syslog, System Software, Virtual Tape Library, Z/OS, Storage Technologies, Servicenow - **Published:** August 15, 2026 - **Apply:** https://www.careerjet.com/jobad/usc12e2cd5bc68f5bc9aeda35c186c3da9 ## About the Role * Experience supporting large-scale mainframe environments and associated peripheral devices. * Strong knowledge of z/OS MVS, JES3, MIM, Top Secret, and mainframe attached storage technologies. * Demonstrated ability to analyze systems dumps, logs, and performance data. * Ability to diagnose and resolve complex hardware, software, and network issues under time-critical conditions. * Experience using ServiceNow (SNOW) or comparable ITSM ticketing tools. * Ability to create technical documentation, diagrams, and reports. * Ability to coordinate with vendors, facilities, and internal support groups. * Must be able to work fixed shifts in a 24x7 environment, including holidays and inclement weather conditions. * Ability to provide clear written and oral communication to management. * Resource is expected to work onsite at our customer s location 5 days a week. * Ability to work Thu- Mon (3:30 p.m. - 12:00 a.m. - Night Shift) Desired Skills: * Familiarity with FICON directors, coupling facilities, and mainframe cloud storage technologies. * Experience with CAD tools for facility layout and planning. * Knowledge of IT service management best practices (ITSM, ITIL). * Experience coordinating large-scale maintenance, vendor support, and multi-team operations. * Experience supporting open systems environments (servers, storage, network equipment). ## Description CGI Federal is seeking a Mainframe Monitoring Specialist to provide continuous operational monitoring, problem determination, and technical support for enterprise mainframe environments at a large federal agency. Your future duties and responsibilities: * Monitor and support multiple mainframe systems and all attached peripheral devices, including CPUs, DASD, virtual tape systems, cloud storage, coupling facilities, and network hardware. * Identify, diagnose, and resolve complex system, network, and hardware issues in real time. * Analyze and troubleshoot problems using COMM dumps, stand alone dumps, JES3 dumps, LOGREC, OPSLOG, RMF, and SYSLOG. * Provide technical guidance on isolating and resolving hardware and software issues. * Coordinate with software teams and vendors to resolve application and z/OS operating system issues. * Record and report incidents through ServiceNow (SNOW), vendor support systems, and the DSUSF SPRB Activity Log within required timeframes. * Create and update documentation, including charts, graphs, floor plans, CAD drawings, procedures, and specialized reports. * Attend facilities planning and coordination meetings with building management and security stakeholders. * Install and uninstall IT equipment; provide status updates on unfinished installations and complete related change tickets. * Prepare work orders for facility modifications for network or hardware installations. * Recommend cabling and hardware placement; develop installation plans for review. * Assist in supporting open systems environments using ITSM best practices. * Provide oral status reports to management on system problems, outages, and resolutions. * Plan, coordinate, and oversee multi-vendor preventive maintenance, remedial service, and system software testing. * Reset systems, perform IMLs and IPLs before and after maintenance activities. * Train other IT Specialists in problem resolution, maintenance planning, and proper documentation procedures. * Update problem and change control records using SNOW. * Coordinate secure data center access for vendors in partnership with OPSS personnel., Job Summary The Microbiology Specialist I is responsible for supporting microbiological quality activities within GMP manufacturing environments. 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