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# Information Services Systems Technician

- **Company:** N. Jonas & Co., Inc.
- **Location:** United States
- **Experience:** Experienced
- **Salary:** $51,750.0 - $63,398.0
- **Contract:** Temporary contract
- **Skills:** Software Applications, Desktop Computing, Computer Equipment
- **Published:** August 15, 2026
- **Apply:** https://jobs.military.com/career/307719/i-s-systems-technician-washington-wa-kennewick

## About the Role

* High School Diploma or General Education Diploma (GED) is required; certificate of completion from a vocational or technical school is preferred.\n
 * 2 years of work experience providing technological or desktop support is preferred.\n
 * Valid Driver's License and proof of automobile liability insurance coverage.\n, * Knowledge of installation and troubleshooting techniques for hardware, peripheral and software applications.\n
 * Ability to establish and maintain effective working relationships with staff at all corporate levels.\n
 * Ability to interact with customers in a professional manner.\n
 * Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.\n
 * Ability to deliver outstanding customer service.\n
 * Effective verbal, written and listening communication skills.\n

## Description

* Provides front line support of technology to staff. Services may include, setup, configuration, installation, trouble shooting and general maintenance of computers, phones, printers, video conferencing, and other technical equipment\n
 * Analyzes, diagnoses and resolves computer equipment malfunctions and software problems on workstations\n
 * Analyzes and resolves problems with technology related to peripherals including phones, printers, keyboards, and integrated hardware\n
 * Assists users with technical problems and partners with them to find alternative or temporary solutions when not able to meet the immediate need\n
 * Maintains detailed documentation for equipment inventory and software installation/maintenance and enters this information in the appropriate system\n
 * Actively participates in the department strategic planning process\n
 * This position requires the ability to travel long distances by automobile to remote locations for support purposes of YVFWC sites as needed or assigned\n
 * Performs other duties as assigned\n


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