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# Infrastructure/Systems Administration

- **Company:** CACI International Inc.
- **Location:** Elkridge, MD, United States
- **Experience:** Experienced
- **Salary:** $75,200.0 - $158,100.0
- **Contract:** Permanent contract
- **Skills:** BIOS, VoIP, Microsoft Outlook, Computer Networks, Data Files, Data Migration, Desktop Computing, Local Security Policy, Virtual Desktops, Windows Desktop, Network Switches, Laptops
- **Published:** August 15, 2026
- **Apply:** https://www.juju.com/job/00000000gn5il6

## About the Role

+ Must have minimum **TS/SCI with Polygraph.**

 + Requires bachelor's degree or equivalent and at least three years of relevant experience.

 + Must be proficient with Windows desktop operating systems, as well as Dell hardware.

 + Must be proficient with Microsoft Outlook.

 + Must have a solid understanding of network communications.

 + Must have excellent written and verbal communication as well as customer service skills.

 + Must have the ability to work independently and with minimal supervision.

 + Must have excellent time management skills.

## Description

+ Image, configure, and deploy physical and virtual desktops; troubleshoot and repair hardware including desktops, laptops, zero clients, monitors, and docking stations; manage OS, BIOS, disk and data encryption.

 + Install and troubleshoot end user apps and certificates.

 + Repair and restore data files, decrypt inaccessible files, migrate data for projects, apply and troubleshoot permissions.

 + Properly document actions in trouble tickets and meet all SLAs.

 + Patch network ports, trace lines, install network switches.

 + Configure and maintain UPS devices and batteries, troubleshoot failure, coordinate vendor visits, plan and coordinate downtime with customers.

 + Install and configure VOIP phones and voicemail, troubleshoot phone issues.

 + Configure print, scan, and fax features on multifunction devices, coordinate multi-step replacements with vendor, troubleshoot communication issues.

 + Plan for user moves, including connectivity, computers, and phones.

 + Maintain and troubleshoot local security/badging systems.

 + Prepare obsolete assets for disposal.

 + Assist other IT teams as needed.


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