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# IT Support Technician

- **Company:** Golden Nugget
- **Location:** Laughlin, NV, United States
- **Salary:** $37,440.0 - $45,760.0
- **Contract:** Permanent contract
- **Skills:** Peripherals, Information Technology
- **Published:** August 15, 2026
- **Apply:** https://www.careerjet.com/job/us0130f487c7a812083e2edf77bb87870c/eaa

## About the Role

* College training equivalent to an Associate's degree in computer technology or equivalent technical training
 * At least one year in a technical support role preferred
 * Minimum age requirement is 21

## Description

The IT Support Technician is responsible for working across a broad range of technologies and communicating across multiple areas of the business to support user incidents and perform problem determination and resolution.
Responsibilities

 * Provide first-level support for all systems, software, and hardware
 * Use problem management software to track all user incidents, requests, and system downtime
 * Responsible for completion and documentation of all assigned daily tasks and activities per the daily work schedule
 * Ensure user problems and requests are completed within approved SLA's
 * Collaborate with team members to create and maintain standard operating procedures and technical support documentation
 * Ensure all workspaces and equipment is maintained per department policy and procedures
 * Collaborate with team members to complete project work
 * Maintain technology asset inventories including but not limited to PCs, laptops, monitors, printers, mobile devices, network, telephone systems and peripherals
 * Maintain knowledge of industry trends and technologies to help advance IT strategy
 * Performs any other duties as assigned, Job Description: Overview The IT Support Technician is responsible for working across a broad range of technologies and communicating across multiple areas of the business to s…
 + 15 hours ago


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