> Markdown version of [/jobs/ext/2071391-software-engineer](https://www.wearedevelopers.com/jobs/ext/2071391-software-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Software Engineer - **Company:** Arc Digital Solutions & Consultancy Inc. - **Location:** Portland, ME, United States (Remote available) - **Experience:** Experienced - **Salary:** $90,000.0 - $100,000.0 - **Contract:** Permanent contract - **Skills:** Agile Methodology, Amazon Web Services, Business Analytics Applications, Confluence, JIRA, Software Bug Management, Unix, Command-Line Interface, Cloud Computing, Software Documentation, Code Review, Computer Programming, Databases, Data Warehousing, Relational Databases, Software Debugging, Linux, DevOps, Amazon DynamoDB, JSON, Python (Programming Language), NoSQL, Object-Oriented Software Development, Standard Sql, Software Engineering, Extensible Markup Language (XML), Data Logging, System Availability, Snowflake, Software Troubleshooting, Git, Containerization, Kubernetes, Information Technology, Slack, AWS Fargate, Build Tools, 3-tier Architectures, Restful APIs, Docker, Databricks, Microservices - **Published:** August 15, 2026 - **Apply:** https://www.careerjet.com/job/us8553b17a025ce9bece7918cd695f2a4d/eaa ## About the Role 3+ years of professional software engineering experience. * Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent professional experience. * Proficiency developing or supporting applications in AWS. * Strong programming skills in Python or another object-oriented language. * Solid SQL skills and experience working with relational databases (Snowflake or Databricks). * Familiarity with REST APIs, SDKs, and command-line tools. * Ability to work with structured data formats such as JSON, XML, and CSV. * Strong troubleshooting, debugging, and root cause analysis skills in production environments. * Familiarity with containerized and cloud-native technologies such as Docker, ECS, Fargate, Kubernetes, or microservices is a plus. * Knowledge of NoSQL databases such as DynamoDB is a plus. * Comfort working in Linux or Unix environments. * Understanding of data warehousing, business intelligence, or analytics platforms. * Familiarity with Git, Jira, Confluence, and Slack. * Experience working in Agile software development environments. * AWS certification is preferred, or a willingness to obtain one. * Familiarity with CI/CD pipelines and DevOps practices is a plus. * Financial services industry experience is a plus. * Strong written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences. * A collaborative mindset, intellectual curiosity, and a passion for continuous learning. ## Description Arkatechture is seeking a Software Engineer to join our Support Services team, supporting our Arkalytics platform and related data warehousing and analytics solutions. This role combines software engineering, cloud operations, and customer support. You'll investigate complex production issues, develop permanent solutions, improve platform reliability, and build tools and automation that make our products better for customers and teammates alike. You'll work closely with engineers, customers, and product experts to resolve technical challenges while continuously improving the stability, performance, and scalability of our platform. How to Apply Please send a cover letter and resume with your application. You must submit both documents to be considered for the position. We're building a diverse team of people who care about doing meaningful work with great people. If that excites you, apply and let's start the conversation. To help us get to know you, please include your resume and answer the following question in the cover letter section of your application: Describe a production issue or customer-facing technical problem you personally investigated and resolved. What was the issue, how did you troubleshoot it, what tools, logs, queries, or data did you use to identify the root cause, and what did you ultimately change or implement to resolve it? (250 words or less.), * Troubleshoot and resolve complex production issues across the Arkalytics platform. * Develop software enhancements, bug fixes, and automation that improve platform stability and customer experience. * Investigate application, database, and cloud infrastructure issues within AWS environments. * Perform root cause analysis and implement long-term solutions to prevent recurring issues. * Build and maintain clean, reliable, and well-tested code. * Improve monitoring, alerting, logging, and operational tooling. * Collaborate with Support Services, Customer Success, Product, and Engineering teams to resolve customer issues efficiently. * Participate in Tier 2 and Tier 3 production support and shared on-call rotations. * Contribute to system documentation, knowledge sharing, and continuous process improvements. * Participate in code reviews and help maintain high engineering standards. * Stay current with emerging technologies and recommend improvements that enhance our platform. * Additional responsibilities as assigned. ## Related Videos - [How a Small Team Shrank a Microsoft Monorepo by 94%](https://www.wearedevelopers.com/videos/1236-how-a-small-team-shrank-a-microsoft-monorepo-by-94) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Tips and Tricks for Working with JSON](https://www.wearedevelopers.com/videos/1229-tips-and-tricks-for-working-with-json) - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) - [Git for Code Reviews](https://www.wearedevelopers.com/videos/429-git-for-code-reviews) - [Coffee with Developers](https://www.wearedevelopers.com/videos/354-coffee-with-developers) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Best Software Developer Blogs to Read](https://www.wearedevelopers.com/magazine/156-the-best-software-developer-blogs-to-read) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [How Much FAANG Companies Actually Pay Software Engineers in 2025](https://www.wearedevelopers.com/magazine/230-how-much-faang-companies-actually-pay-software-engineers-in-2025) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)