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# Supervisory IT Specialist

- **Company:** US National Oceanic and Atmospheric Administration
- **Location:** Anchorage, AK, United States (Remote available)
- **Salary:** $120,348.0 - $184,886.0
- **Contract:** Temporary to permanent
- **Skills:** Systems Development Life Cycle, Software Systems, System Testing, Information Technology
- **Published:** May 27, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=8360543dd769b1fb

## About the Role

Do you have experience in Task prioritization?, Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/

EDUCATION: There is no positive education requirement for this position.

To qualify for the 2210 series:
IT COMPETENCIES: For all positions individuals must also have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

 * Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
 * Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
 * Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
 * Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

-AND-

SPECIALIZED EXPERIENCE: Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position. This experience need not have been in the federal government.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations e.g., professional; philanthropic, religious; spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

To qualify at the ZP-4 or GS-13 level:
SPECIALIZED EXPERIENCE: In addition to meeting the IT Competencies above, applicants must also possess one full year (52 weeks) of specialized experience equivalent to the ZP-3 or GS-12 in the Federal service. Specialized experience MUST include all of the following:

 * Performing technical support to a program for the integration of Information Technology (IT) systems (i.e. installations, configurations, system development, etc.); and
 * Providing technical guidance and direction to program personnel on IT systems (i.e. operations procedures, systems performance, installation, maintenance, updating hardware and software, etc.)., Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education., Position sensitivity and risk
Moderate Risk (MR)
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type

 * Suitability/Fitness

Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.

## Description

As a Supervisory IT Specialist, you will perform the following duties:

 * Serve as technical Supervisor of subordinates in planning and distributing work to be completed in accordance with short and long-term priorities. Provide feedback on training and performance needs of personnel.
 * Provide technical oversight on effective design, development, integration, implementation, and operation of all management information systems and equipment.
 * Provide technical security advice on threats and vulnerabilities to properly assess risks and determine effective measures to minimize risks with systems.
 * Provide troubleshooting to resolve issues with Information Technology (IT) hardware and software systems.

Throughout the recruitment and hiring process we will be communicating with you via email; therefore, it is imperative that the email address you provide when applying for this vacancy remains active. Should your email address change, please notify the point of contact identified in the vacancy announcement as soon as possible so that we can update our system., Your responses to the application questions and/or assessment method will determine your placement in the appropriate quality category described above. Your responses must be substantiated by your resume and supporting documents. If you do not respond to the application questions you may be rated ineligible. Candidates placed in the "Gold" category will be identified first for referral to the hiring manager and may be invited for an interview.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
Customer Service, Infrastructure Design, Managing Human Resources, and Systems Testing and Evaluation

If referred, all relevant documents submitted with your application package will be forwarded to the hiring official for review. To preview the announcement questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/12968572

Required Documents

REQUIRED DOCUMENTS (may be: (1) uploaded directly from your desktop; or (2) uploaded directly from your USAJOBS stored attachments):

 1. Resume:
 * Only resumes up to a total of two pages will be accepted. Applicants with resumes exceeding two pages will be removed from consideration. Reference the USAJobs Help Center for additional recommendations and instructions.
 * You are encouraged to make your resume and profile searchable https://help.usajobs.gov/how-to/account/profile/searchable.
 * You are highly encouraged to use USAJOBS Resume Builder to ensure all required information is included in your Resume.
 * If you use your own resume or curriculum vitae, for each work experience at a minimum, your resume should include; job title(s) (including job series and grade, if Federal); description of duties or work performed; starting and ending dates (month and year).
 * Part-Time work must be clearly identified and include the number of hours per week; if not identified, then work will be assumed to be Full-Time. (NOTE: A full-time work schedule requires most employees to work 33-40 hours during the work week. A part-time schedule requires an employee to work less than full-time, typically 16-32 hours per week.)

 2. Veterans' Preference Eligibles: If you are claiming veterans' preference you must provide a legible copy of your DD-214, Certificate of Release or Discharge from Active Duty, member 4 copy or any official documentation or statement from the Armed Forces that confirms your dates of service and that your separation, discharge, or release from active duty was under honorable conditions (i.e., Honorable or General Discharge). Note: If you have more than one DD-214 for multiple periods of active duty, submit a copy for each period of service.


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