> Markdown version of [/jobs/ext/2073747-it-support-specialist](https://www.wearedevelopers.com/jobs/ext/2073747-it-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Specialist - **Company:** Robert Half - **Location:** Culver City, CA, United States - **Experience:** Experienced - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Active Directory, Macintosh Computers, Apple Mac Systems, JIRA, Multi-Factor Authentication, Issue Tracking Systems, Azure Active Directory, Software Deployment, Enterprise Software Applications, Office365, Microsoft InTune, Casper Suite, Zendesk, User Administration, Servicenow - **Published:** August 15, 2026 - **Apply:** https://dejobs.org/x/x/9163E2530D4B4A219585991A40F4E4B7/job/ ## About the Role * 3+ years of professional IT support experience in an enterprise environment. * 3+ years of hands-on experience supporting Apple Mac/macOS environments. * 3+ years of experience working with Jamf for Apple device management. * 3+ years of experience working with Microsoft Intune for endpoint management. * Strong understanding of macOS troubleshooting, configuration, and administration. * Experience with Windows 10/11 endpoint support. * Experience supporting enterprise ticketing systems such as ServiceNow, Jira Service Management, Zendesk, Freshservice, or similar platforms. * Strong troubleshooting and problem-solving skills. * Experience supporting Microsoft 365 applications and services. * Experience with Active Directory and/or Microsoft Entra ID (Azure AD). * Experience with MFA, password resets, account provisioning, and access troubleshooting. ## Description Robert Half is seeking an IT Support Specialist for a client located in Culver City, CA. IT Support Specialist to provide technical support across a large enterprise environment. The ideal candidate will have 3+ years of hands-on experience supporting Mac/macOS environments, with strong expertise in Jamf and Microsoft Intune, as well as experience managing and troubleshooting enterprise endpoints., * Provide Tier I/II technical support to enterprise users across Mac/macOS and Windows environments. * Troubleshoot and resolve hardware, software, operating system, networking, application, and connectivity issues. * Provide hands-on support for Apple Mac devices, iPhones, and other Apple endpoints. * Administer and support Apple devices using Jamf, including device enrollment, configuration profiles, application deployment, policies, compliance, and troubleshooting. * Manage and support Windows and cross-platform endpoints using Microsoft Intune, including device enrollment, application deployment, configuration policies, compliance, and endpoint troubleshooting. * Support identity and access-related issues involving Microsoft Entra ID/Azure AD, Active Directory, MFA, and password/account management. * Install, configure, update, and maintain enterprise software and endpoint applications. ## Related Videos - [The AI Agent Path to Prod: Building for Reliability](https://www.wearedevelopers.com/videos/1523-the-ai-agent-path-to-prod-building-for-reliability) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Enabling automated 1-click customer deployments with built-in quality and security](https://www.wearedevelopers.com/videos/83-enabling-automated-1-click-customer-deployments-with-built-in-quality-and-security) - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)