> Markdown version of [/jobs/ext/2074149-systems-support-engineer](https://www.wearedevelopers.com/jobs/ext/2074149-systems-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Support Engineer - **Company:** Unitedhealth Group Inc - **Location:** Mesa, AZ, United States - **Experience:** Experienced - **Salary:** $72,800.0 - $130,000.0 - **Contract:** Temporary contract - **Skills:** Microsoft Word, Microsoft Excel, JIRA, Software Bug Management, Databases, Software Debugging, Monitoring of Systems, Issue Tracking Systems, Microsoft PowerPoint, SQL Databases, Data Analytics, Servicenow - **Published:** August 15, 2026 - **Apply:** https://www.dice.com/job-detail/9bd0e6b8-d219-43e5-8c7e-46114fa4fabb ## About the Role * High School Diploma / GED * Must be 18 years of age OR older * 2+ years of experience in technology support, system management, OR another technology administration role * Intermediate level of experience with Microsoft Word, Microsoft Excel, and Microsoft PowerPoint * Beginner level of experience in databases, SQL, and data tools * Ability to travel up to 10% of the time (Domestic) * Ability to work any of our full time (40 hours / week), 8-hour shift schedules during our normal business hours of 6:00 am - 11:00 pm from Monday - Friday, including the flexibility to work occasional overtime or weekends given the business need, * Experience with administrating windows systems * Experience with applying windows updates across a network and installing drivers for specific hardware * Experience with technology monitoring tools * Experience with using a ticketing system (ServiceNow, JIRA, etc.) * Experience with cable management and station organization * Experience in manufacturing, automation, OR fulfillment centers * Experience in the Pharmacy Benefits Management (PBM) industry Soft Skills: * Demonstrated proficiency with problem solving and delivering within time constraints ## Description Leveraging expertise, flexible technology and a network of over 67,000 community pharmacies, and the use of our own state-of-the-art specialty and home delivery pharmacies and fulfillment centers, we are driving value to those we serve through our transforming capabilities. We are in the process of launching several new, state of the art Pharmacy Fulfillment Centers across the United States. We are seeking a Systems Support Engineer who will be on a team responsible for the setup, ongoing support, and management of critical automation PCs, servers, and PLCs. The ideal candidate would be based out of our upcoming Mesa, Arizona location and prepared for the occasional need to travel. This position is full time (40 hours / week), Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 6:00 am - 11:00 pm. It may be necessary, given the business need, to work occasional overtime or weekends., * Responsible for the setup, ongoing support, and management of critical automation PCs, servers, and PLCs that run the automated fulfillment pharmacy * Interfacing and communicating with pharmacy workers and stakeholders to understand the system problems they\'re facing and to update them on the statuses of their issues * Coordinate with internal and external teams for software upgrades, bug fixes, software patching, and implementing new equipment and features * Work closely with partners teams to coordinate project activities during installs and extended support * Assist with debugging PLC\'s, networking, power systems, I / O devices, etc. on the automation line * Use data analytic skills to troubleshoot and improve performance and reliability of equipment and entire system * Work closely with partners teams to coordinate project activities during install and extended support * Other duties may be assigned based on business needs You\'ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Systems Thinking for Performance: How to Diagnose and Fix Slow Systems without Guessing](https://www.wearedevelopers.com/videos/2103-systems-thinking-for-performance-how-to-diagnose-and-fix-slow-systems-without-guessing) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)