> Markdown version of [/jobs/ext/2074363-full-stack-development](https://www.wearedevelopers.com/jobs/ext/2074363-full-stack-development). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Full Stack Development - **Company:** CareerCircle - **Location:** Austin, TX, United States (Remote available) - **Experience:** Starter - **Salary:** $38,189.0 - **Contract:** Temporary to permanent - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Artificial Intelligence, Cobra - **Published:** August 15, 2026 - **Apply:** https://www.careercircle.com/jobs/all/all/usa/tx/austin/6f49c882-a019-4909-b167-bd7b12184c6e ## About the Role Member Services, Customer Care, MS Word, Windows, MS Excel, Customer Service, Healthcare, Medical, Benefits, Typing, Customer support, Customer service call center, Customer service, Healthcare, inbound and outbound calls, inbound call, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. ## Description Operations Management Inbound Calls Microsoft Word Outbound Calls Microsoft Excel Customer Service Customer Support Telephone Skills Rapport Building Business Valuation Medical Prescription Personalized Service Full Stack Development Call Center Experience Artificial Intelligence Business Transformation Benefits Enrollment Processes, Responsible for taking care of members through calls & emails, will process open enrollment, talk about their consumer driven products, help with COBRA enrollment payment questions, reset passwords on websites, help complete wellness exam on company website, and answer general benefit questions., * Answers inbound phone calls and emails from members, answering questions on a wide variety of topics including medical, dental, vision and prescription benefits, spending accounts, wellness programs, open enrollment and COBRA processes, among others. * Accurately completes tasks including insurance benefit and eligibility verification, open enrollment of benefits, updating member contact information, resetting TXHB Online passwords, and ordering member ID cards and spending account cards. * Assists with Qualifying Life Events and benefit coverage. * Builds rapport with members and provides personalized service * Proactively identifies opportunities to educate membership on special TXHB programs and value-added benefits * Promotes the use of TX Health Benefits Pool website and online tools to members * Communicates and explains complex issues and properly escalates interactions when needed * Thoroughly documents interactions and completes any follow up steps in a timely manner * Actively manages cases and works collaboratively with other departments and supervisors to ensure resolution * Conducts proactive outbound calls designed to improve the member experience * Identifies potential trends/issues related to member experience and escalates those to management as appropriate, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Member Services Advocate TEKsystems Austin, TX*Remote Typing Operations Management Inbound Calls Microsoft Word Outbound Calls Microsoft Excel Customer Service Customer Support Telephone Skills Rapport Building Business Valuation Medical Prescription Personalized Service Full Stack Development Call Center Experience Artificial Intelligence Business Transformation Benefits Enrollment Processes +0 ## Related Videos - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Building 10x Organizations Using Modern Productivity Metrics](https://www.wearedevelopers.com/videos/100026-building-10x-organizations-using-modern-productivity-metrics) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [The future of Stack Overflow as the most vital source for technologists](https://www.wearedevelopers.com/videos/1390-the-future-of-stack-overflow-as-the-most-vital-source-for-technologists) ## Related Articles - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Fullstack developer salary in Germany [2023]](https://www.wearedevelopers.com/magazine/197-fullstack-developer-salary-in-germany-2023) - [Fullstack Developer Salary UK](https://www.wearedevelopers.com/magazine/251-fullstack-developer-salary-uk) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)