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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Atlassian JIRA Software Engineer - **Company:** Alight, Inc. - **Location:** United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Agile Methodology, Artificial Intelligence, Confluence, JIRA, Data Auditing, Data Governance, Data Mining, Document Management Systems, Knowledge Management, Scrum Methodology, Productivity Software, Systems Development Life Cycle, Microsoft SharePoint, Software Engineering, Systems Integration, Test Management, Time Tracking Software, Scripting, Enterprise Software Applications, Microsoft Power Automate, Office365, Software Troubleshooting, AI Platforms, Information Technology, Atlassian Tools, Restful APIs, Marketplace - **Published:** August 16, 2026 - **Apply:** https://www.juju.com/job/00000000gneeer ## About the Role The ideal candidate will have strong hands-on experience administering and configuring projects within the Atlassian ecosystem, including JIRA Software, and related marketplace add-ons. This individual must also have practical experience working in an Agile/Scrum, and Kanban environment, actively participating in sprint planning, sprint execution, delivery of sprint commitments, and end user support., Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline. 5-8+ years of experience working with Atlassian JIRA administration and configuration Proven experience with JIRA project configuration, template configuration, custom fields, workflow customization, permissions and schemes, dashboard and analytics/report creation, and Atlassian add-on / plugin implementation. Hands-on experience supporting Agile/Scrum and Kanban projects Strong understanding of software development lifecycle (SDLC), Agile methodologies, and release processes. Strong troubleshooting, analytical, and problem-solving skills. Excellent verbal and written communication skills. Preferred Qualifications Familiarity with JIRA automation, scripting, or advanced configuration tools such as: ScriptRunner Automation for Jira JMWE / JMCF Zephyr Experience with Microsoft 365 SharePoint, Power Platform and Copilot integrations Experience with REST APIs, integrations, and data extraction for reporting purposes. Exposure to enterprise governance, access control, audit, and change management practices. Atlassian certifications are a plus. Nice-to-Have (AI & Emerging Capabilities) Experience with Atlassian Rovo, and Microsoft Copilot AI platforms, including: Writing effective AI prompts for enterprise use cases Creating and managing Rovo/Copilot agents to automate workflows and knowledge discovery Leveraging Rovo for contextual insights, search, and productivity enhancement across Atlassian tools Experience integrating Atlassian tools with Microsoft Copilot and M365 ecosystem, including: Connecting JIRA/Confluence data to Copilot experiences Supporting cross-platform workflows between Atlassian and Microsoft environments Understanding data governance, permissions, and security considerations for AI integrations Exposure to AI-driven workflow automation, knowledge management, or developer productivity tools. Technical Skills Atlassian JIRA Software JIRA workflows, screens, schemes, and permissions Custom fields and field configurations Dashboards, filters, and reporting Microsoft SharePoint, Power Platform Nice-to-have: Microsoft 365 Copilot integration Core Competencies Strong communication skills Strong configurational and analytical skills Detail-oriented with a focus on data accuracy Strong stakeholder engagement skills Delivery-focused with Agile mindset Forward-looking mindset toward AI-enabled productivity and automation. ## Description We are seeking a skilled Atlassian JIRA Software Engineer based in India to configure, and support enterprise JIRA solutions that enable agile delivery and business process automation. This role will be responsible for JIRA project and template configuration, custom field support add-on implementation, and end user support., JIRA Configuration & Support Configure, and maintain JIRA projects, issue types, screens, workflows, schemes, permissions, and notification settings. Create and manage project templates and reusable configuration standards to support consistency across teams and business units. Support established custom fields, field configurations, issue layouts, request forms, and automation rules to meet evolving business requirements. Optimize JIRA workflows to improve operational efficiency, governance, and reporting accuracy. Configure and support JIRA Software capabilities aligned with engineering and support team needs. Add-On / Marketplace App Implementation Evaluate, implement, configure, and support Atlassian Marketplace add-ons to extend JIRA functionality. Partner with Tech Leads and business stakeholders to identify appropriate solutions for roadmap planning, test management, time tracking, reporting, and workflow enhancement. Perform add-on compatibility reviews, upgrade assessments, and impact analysis for new releases. Ensure add-ons are implemented in accordance with enterprise security, compliance, and support standards. Administration, Support & Governance Troubleshoot and resolve JIRA configuration issues, permission problems, workflow errors, and reporting inconsistencies. Support platform upgrades, enhancement requests, testing, and release readiness activities. Document system configurations, standards, and implementation procedures to ensure supportability and operational continuity. Maintain alignment with change management, security, governance, and service support processes. 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