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# Apple Services Engineering (ASE) Compute - Software Engineering Manager

- **Company:** Apple Inc.
- **Location:** Cupertino, CA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Cloud Computing, Data Centers, Distributed Systems, Job Scheduling, Python (Programming Language), Kernel-Based Virtual Machine, OpenStack, Reliability Engineering, Ansible, Prometheus, Software Engineering, Data Logging, Grafana, Kubernetes, Infrastructure Automation Frameworks, Bare Metal, Terraform, Dynatrace
- **Published:** August 16, 2026
- **Apply:** https://www.techcareers.com/job.asp?id=3355987610&tx=UT545THZ&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* 5+ years of experience managing infrastructure, SRE, or platform engineering teams operating large-scale distributed systems
 * Proven track record of building and leading on-call organizations with structured incident management, escalation procedures, and post-incident review processes
 * Strong technical background in cloud infrastructure, compute orchestration, and bare metal provisioning at scale
 * Experience with Kubernetes, OpenStack, KVM/hypervisor technologies, and Infrastructure as Code tools (Chef, Ansible, Terraform, or Salt)
 * Deep understanding of SRE principles including SLOs, error budgets, capacity planning, and release engineering
 * Excellent verbal and written communication skills with the ability to influence across teams and levels
 * Demonstrated ability to recruit, develop, and retain high-performing engineering talent

Preferred Qualifications

 * Hands-on experience leveraging AI and machine learning to improve operational efficiency, incident management, or infrastructure automation
 * Experience managing or scaling batch compute, job scheduling, or HPC platforms
 * Proficiency in Go or Python with a strong automation-first mindset
 * Familiarity with observability stacks (Prometheus, Grafana, distributed tracing) and centralized logging at scale
 * Experience operating large-scale multi-tenant Infrastructure as a Managed Service
 * Experience managing geographically distributed teams and follow-the-sun on-call models
 * Track record of driving capacity efficiency initiatives resulting in measurable cost optimization

## Description

Apple Service Engineering (ASE)'s Compute team is seeking an experienced Software Engineering Manager to lead a team of Infrastructure and Site Reliability Engineers responsible for operating and scaling large-scale batch compute infrastructure across Apple's data centers. You will manage a team that operates core compute controllers, proxy services, job execution agents, and supporting infrastructure across multiple geographies - ensuring platform availability, reliability, and performance at Apple scale.

You will drive strategic initiatives spanning multi-datacenter capacity planning, incident management, release engineering, observability, and infrastructure modernization. This role requires a leader who can balance operational excellence with engineering innovation, establishing SLOs, driving production readiness, and building the automation and tooling that enable a growing platform to scale efficiently. You will champion the use of AI to accelerate incident triage, improve operational workflows, drive capacity efficiency, and enhance team productivity across all domains.


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