> Markdown version of [/jobs/ext/2081683-systems-engineer-i-hybrid](https://www.wearedevelopers.com/jobs/ext/2081683-systems-engineer-i-hybrid). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Engineer I (Hybrid) - **Company:** Amazon.com, Inc. - **Location:** Nashville, TN, United States - **Experience:** Expert - **Salary:** $99,100.0 - $160,000.0 - **Contract:** Temporary to permanent - **Skills:** Microsoft Windows, Active Directory, Systems Engineering, Microsoft Azure, CompTIA Network+, Dynamic Host Configuration Protocol, Domain Name System (DNS), Web Browsers, Hyper-V, Virtual Private Networks (VPN), Microsoft Office, Citrix Systems, Phishing, Server Virtualization, TCP/IP, Peripherals, Vmware - **Published:** August 16, 2026 - **Apply:** https://www.careerjet.com/job/us7bdac97d4ec03aa99039941f1a73806b/eaa ## About the Role * 2+ years relevant technical experience OR 1 year experience in Service Technician I or II at VC3 * 2+ years experience managing: Windows Service, Microsoft/Office 365, Active Directory, GPOs, Virus and Security, TCP/IP, DHCP, DNS, Hyper-V and VMWare * CompTIA Network/A+, Microsoft 365 or Azure certifications highly desired ## Description At VC3, we don't just solve IT problems - we own them. We serve hundreds of municipalities and organizations across the United States and Canada, bringing IT to the people who need it most. We believe in earning trust, having a growth mindset, and delivering excellence every single time. We're a team of doers, builders, and tech whisperers who live by 4 core values: Go Beyond | Own It | Be Curious| Serve as One We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar. The Impact you will have: In this role, you'll resolve complex technical issues, ensuring our clients receive timely and effective solutions. By managing escalated service requests and supporting key business technologies, you'll play a critical role in driving client success. You will understand and follow the VC3 Way, our set of standards and processes to ensure a predictable result for the customer. What you will be doing: * Receive and respond to escalated service requests, incidents and change requests in a timely manner * Troubleshoot issues across LOB applications, Microsoft Office, browsers, networking (DNS, DHCP, ISP), VPN/RDS/Citrix, wireless, and peripherals such as printers * Complete technical administrative tasks such as virus/malware removal, phishing email remediation, add/remove/change virtual server resources, and application password resets * Expertise with Active Directory and Group Policy Management * Strong background working in Microsoft 365 Partner Center/Entra ID * Identify recurring issues and initiate problem tickets for them * Make recommendations for improvements of supported hardware and software, with an eye on our clientele's security posture * Maintain accurate and real time timesheets, record complete and accurate notes of troubleshooting and communication with clients * Occasional on-site presence to client sites as required * Participate in the on-call rotation (1 week every 3-4 months) * Additional duties as required, * Own It - You have the courage to do what's right, the resolve to take responsibility, and the grit to cross the finish line. * Be Curious - You challenge the status quo and aim for continuous improvement and constant learning. * Serve as One - You believe that together, we are greater than the sum of our individuals, and that teamwork is essential to success., ABM Electrical Power Services is looking for Senior Relay Technicians to join our team in Nashville, TN. 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