> Markdown version of [/jobs/ext/2082855-it-operations-coordinator-part-time](https://www.wearedevelopers.com/jobs/ext/2082855-it-operations-coordinator-part-time). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT & Operations Coordinator (Part-Time) - **Company:** Jackbox Games - **Location:** Chicago, IL, United States - **Salary:** $52,000.0 - $72,800.0 - **Contract:** Permanent contract - **Skills:** Information Technology Operations, Software Licensing, Sysadmin, Adobe, Gsuite - **Published:** August 16, 2026 - **Apply:** https://www.careerjet.com/jobad/us914ce0bf18fb1b02eb1affad31659dab ## About the Role * Reliable transportation to our Chicago office. This role handles physical equipment, so regular on-site presence is required. * Strong organization and follow-through. You own tasks from start to finish and nothing falls through the cracks. * Comfort with technology. You can navigate admin dashboards, follow technical documentation, and pick up new tools quickly. * Clear, friendly communication. Most of this job is helping colleagues who are varying degrees of stressed about a thing that isn't working. * Experience administering Google Workspace, Slack, or similar tools. * Prior help desk, IT support, office management, or operations coordination experience. ## Description We're looking for an organized, people-friendly coordinator to own the day-to-day IT operations that keep the studio running: accounts, access, equipment, licenses, and the help desk queue. This is an operations and administration role, not a deep technical one. You don't need to be a sysadmin, but you should be comfortable with technology and great at following things through to done. Think of it as a customer-service role for IT. When someone needs a license, a laptop, or a password reset, you're the person who makes sure it actually happens. When something unfamiliar breaks, you're the kind of person who can Google the problem, work through it to a resolution, and jot down what you learned for the next time. What you'll do * Run the IT help desk: be the first point of contact, resolve routine requests yourself, escalate technical issues to engineering with clear context, and track everything to closure. * Manage accounts, access, and software licenses across the tools the studio runs on (Google Workspace, Slack, JumpCloud, Adobe, and others). * Handle the IT side of onboarding and offboarding for employees and contractors.Keep our hardware inventory accurate and coordinate equipment purchasing, shipping, repairs, and returns. * Stay ahead of software renewals and subscriptions so nothing lapses or auto-renews at a surprise price. * Keep documentation and checklists current so common requests get easier over time. * Pitch in on general administrative tasks as needed - the odds and ends that keep a small studio running. ## Related Videos - [Beyond the 9–5: Designing Work Around Humans](https://www.wearedevelopers.com/videos/1321-beyond-the-9-5-designing-work-around-humans) - [Hacking MSSQL on Cloud. 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