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# Implementation Manager

- **Company:** Global Medical Response, Inc.
- **Location:** Atlanta, GA, United States
- **Experience:** Experienced
- **Salary:** $60,000.0 - $70,000.0
- **Contract:** Permanent contract
- **Skills:** Business Software, Microsoft Office, Software Engineering, Product Software Implementation Methods
- **Published:** August 16, 2026
- **Apply:** https://www.careerjet.com/job/us9957b7a402fcb3c6397fd30233e62eaa/eaa

## About the Role

* 3+ years' professional relevant experience, financial services or fintech, or in the

software industry - sales and training is a plus * Bachelor's degree or combination of education and relevant experience

 * Relevant certifications will be considered also
 * Experience assisting new customers with implementation of software
 * Knowledge of Payment Operations industry, products, and services
 * Strong focus on customer success
 * Ability to train, coach, and influence customer use of software
 * Excellent verbal and written communication skills
 * Excellent organizational skills, attention to detail, and time management
 * Strong analytical and problem-solving skills
 * Ability to work with cross-functional and remote teams
 * Proficient with Microsoft Office and other business applications
 * Energy, passion, and imagination. You will be challenged and will also have an opportunity to make a difference for children, families and early childhood educators.

## Description

The Implementation Manager is responsible for new customer onboarding and engagement related to the implementation of Procare's software. Day-to-day responsibilities include coordinating/scheduling new customer training appointments, training activities, customer follow-up, responding to customer inquiries and arranging customer support as needed.
What you'll do:

 * Serve as the customer relationship manager throughout software implementation.
 * Timely engagement with customers to schedule and complete onboarding of Procare's software.
 * Train and coach users, through software consultation calls, how to effectively use the software functionality as it relates to customer billing strategy
 * Ensure clarity around planning and executing customer rollout of software
 * Drive adoption of key features and benefits to ensure customer retention
 * Work interdepartmentally to facilitate customer implementation and or support needs to remove barriers to software utilization
 * Share customer feedback around feature/product enhancements that would meet needs and/or drive increased processing volume
 * Drive individual and team metrics to maximize customer adoption
 * Assist with special projects as needed, Job Description: leadership Development Program Manager Hybrid Greenwood Village, CO $75,000-$85,000 DOE We are seeking a dynamic, engaging, and skilled Project Manager to …
 + 4 hours ago, Job Description: leadership Development Program Manager Hybrid Greenwood Village, CO $75,000-$85,000 DOE We are seeking a dynamic, engaging, and skilled Project Manager to …
 + 4 hours ago
+


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