> Markdown version of [/jobs/ext/2084505-informatics-technical-specialist-i](https://www.wearedevelopers.com/jobs/ext/2084505-informatics-technical-specialist-i). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Informatics Technical Specialist I - **Company:** Abbott Laboratories - **Location:** North Chicago, IL, United States (Remote available) - **Experience:** Starter - **Salary:** $61,300.0 - $122,700.0 - **Contract:** Permanent contract - **Skills:** Antivirus Softwares, Information Systems, Internet Protocol, Laboratory Information Management Systems, Windows Servers, Networking Basics, Remote Access Technology, Server Virtualization, Software Deployment, Product Software Implementation Methods, Systems Integration, VPN Clients, Software Troubleshooting, Firewalls (Computer Science), Information Technology, Extreme Programming, Golang - **Published:** August 16, 2026 - **Apply:** https://www.techcareers.com/job.asp?id=3355993938&tx=DT11505UTD&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54 ## About the Role * Minimum of 0-2 years of formal IT technical application experience is required. * Familiarity with laboratory workflow and operations. * Excellent communication, organization, project management, and attention to detail. * Candidates must demonstrate strong knowledge of general networking; server technologies/ services; workstation/desktop technology; internet protocols; remote connectivity and Microsoft Windows Server (NT/2000/XP/2k3) skills., * Bachelor's degree preferred with preferred areas in computer science; information systems; medical technology; or related field. * Experience with ADD's instrument systems a strong plus. * A background as a medical technologist being ideal, however, other work experience within the lab environment would be acceptable. * Additional experience in the hospital or laboratory information systems environment preferred. * Areas of knowledge should also include virtual server; corporate virus protection products; back-up systems; firewalls; VPN client and tunnel technologies. Education or experience in Medical technology or clinical laboratory science; ASCP; CLS (NCA). ## Description Our pioneering technology spans the world of healthcare operations - with medical diagnostic instruments, tests, automation and informatics solutions for hospitals, reference labs, blood centers, emergency departments, physician offices and clinics. What You'll Work On As an Informatics Technical Specialist I , you'll serve as a technical expert supporting Abbott's laboratory automation and informatics solutions. The implementation strategy includes pre-implementation planning and preparation; software installation; connectivity; verification testing; customer training; and technical support. In addition * Lead or support with leading software implementation, integration, and verification activities for customer sites. * Support system connectivity between laboratory instruments, LIS, and IT environments. * Conduct software installations, testing, training, and go-live support. * Troubleshoot technical issues remotely and on-site as needed. * Serve as the primary technical resource for customers, field service teams, and project teams. * Provide Level 1 and Level 2 technical support and issue resolution. * Partner with Abbott project managers, laboratory staff, IT teams, and customer stakeholders throughout implementations. * Manage multiple projects simultaneously while meeting customer expectations and project timelines. * Gather customer requirements and help design scalable informatics and automation solutions. * Collaborate with global support teams to resolve complex technical issues. * Support sales and business growth through exceptional customer service and technical expertise. * Partner with Marketing and Product teams to identify customer needs and support future product enhancements. * In order to be successful in this role you will have the following: Strong IT, networking, and software troubleshooting skills, excellent communication and customer-facing skills. You will also have the ability to build relationships with customers and cross-functional teams, strong critical thinking and problem-solving abilities, be comfortable managing multiple priorities in a fast-paced environment and have the ability to work independently while collaborating across diverse teams. * You will work closely with Laboratory Managers, IT, LIS, and HIS Teams, Project Managers, Sales Representatives, Field Service Engineers, Vendors, Contractors and Senior Leadership/ * Maintain compliance with the Abbott Code of Business Conduct. * Support continuous improvement and customer satisfaction initiatives. * In addition, you will help healthcare organizations improve laboratory operations by implementing and supporting industry-leading automation and informatics solutions that enable better patient care. ## Related Videos - [From Bedside Beeps to Interoperable Bytes – Getting your medical devices ready to talk the IEEE 11073 language](https://www.wearedevelopers.com/videos/771-from-bedside-beeps-to-interoperable-bytes-getting-your-medical-devices-ready-to-talk-the-ieee-11073-language) - [Go with the Flow: Stop the Leaks Before Your Memory's a Waterfall!](https://www.wearedevelopers.com/videos/100073-go-with-the-flow-stop-the-leaks-before-your-memory-s-a-waterfall) - [This Is Not Your Father's .NET](https://www.wearedevelopers.com/videos/967-this-is-not-your-father-s-net) - [Introducing Digital Samba Embedded Video Conferencing API MCP Server](https://www.wearedevelopers.com/videos/1640-introducing-digital-samba-embedded-video-conferencing-api-mcp-server) - [More efficient software for more efficient microchips](https://www.wearedevelopers.com/videos/1164-more-efficient-software-for-more-efficient-microchips) - [Scoring 2000 Products per Request: Performance Pitfalls in Golang](https://www.wearedevelopers.com/videos/2073-scoring-2000-products-per-request-performance-pitfalls-in-golang) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)