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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Telecommunications Specialist - **Company:** State of Kansas - **Location:** Shawnee County, KS, United States (Remote available) - **Experience:** Experienced - **Salary:** $45,000.0 - $55,000.0 - **Contract:** Permanent contract - **Skills:** Border Gateway Protocol, VoIP, Network Analysis, Networking Hardware, Multi-protocol Systems, Network Troubleshooting, Network Configuration and Change Management, Network Architecture, Network Diagnostics, Routing, Packet Analyzer, Open Shortest Path First (OSPF), Server Administration, Wide Area Networks, Wireless Networks, Dynamic Routing, SDN Network, Cisco - **Published:** May 14, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=3f6d138b5d126e3c ## About the Role Do you have experience in Telecommunication?, * Cisco network administration and support * LAN/WAN monitoring, troubleshooting, and problem resolution * Packet capture and network diagnostic tools * Routing protocol troubleshooting (OSPF) * Network equipment installation and deployment * Telecommunications infrastructure support * Technical documentation and customer support * Cross-functional IT collaboration * Strong communication, organization, and time management skills * Ability to support mission-critical systems and participate in on-call support rotations Minimum Qualifications: * Three or more years of experience supporting enterprise Cisco network environments * Experience monitoring, troubleshooting, resolving, and documenting LAN/WAN network issues * Experience using packet capture and network diagnostic tools * Experience troubleshooting OSPF and other dynamic routing protocols * Experience providing remote customer technical support * Experience collaborating with cross-functional IT teams, including Security, Application Support, and Server Administration * Strong verbal and written communication, organizational skills, and attention to detail * Ability to participate in an on-call support rotation, * Experience supporting Cisco Voice over IP (VoIP) environments * Experience with BGP and MPLS technologies in a service provider environment * Coursework, technical training or military training in electronics, electrical engineering, or telecommunications technology from an accredited institution or military training program * Experience supporting Cisco wireless environments * Experience with Software-Defined Networking (SDN) technologies * Ability to manage multiple projects and prioritize tasks effectively Necessary Special Requirements: Ability to obtain and retain an OITS Security and KCJIS clearances are requirement of employment and continued employment. Disclaimer: Due to security requirements related to system access, the following will result in disqualification for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions less than 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor). ## Description The Telecommunications Specialist is responsible for the daily operation, monitoring, support, and administration of the KANWIN Network. The Specialist supports mission-critical voice, data, and video communications infrastructure by installing, configuring, maintaining, and troubleshooting telecommunications and network equipment inside and outside facilities and infrastructure. The role also participates in the staging, testing, and deployment of new and replacement infrastructure equipment., * Monitor, maintain, and support the KANWIN Network to ensure reliable performance and availability of voice, data, and video communication systems. * Install, configure, troubleshoot, and maintain Cisco-based network infrastructure within enterprise LAN/WAN environments. * Perform network diagnostics and resolve telecommunications and connectivity issues using packet capture and network analysis tools. * Troubleshoot routing and connectivity issues involving dynamic routing protocols including OSPF, BGP, and MPLS technologies. * Stage, test, deploy, and replace telecommunications and network equipment supporting infrastructure upgrades and enhancement projects. * Collaborate with customers, vendors, and cross-functional IT teams to resolve technical issues and provide effective customer support. * Maintain technical documentation related to network configurations, troubleshooting, and operational procedures., * On the My Job Applications page, verify these documents are present and valid. Upload or delete and upload new if needed. + DD214 (if you are claiming Veteran's Preference) * Inside your Job Application upload these documents: + Resume (or choose existing if you have one) + Cover Letter Helpful Resources at jobs.ks.gov: "How, What, & Where do I Upload Documents." ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [Creating a routing app with Google Maps API from scratch](https://www.wearedevelopers.com/videos/831-creating-a-routing-app-with-google-maps-api-from-scratch) - [Location Verification without GPS?](https://www.wearedevelopers.com/videos/1184-location-verification-without-gps) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Tips on mastering remote job interviews](https://www.wearedevelopers.com/magazine/23-tips-on-mastering-remote-job-interviews) - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [How to Write a CV and Interview if You Don't Fully Qualify For The Job](https://www.wearedevelopers.com/magazine/183-how-to-write-a-cv-and-interview-if-you-don-t-fully-qualify-for-the-job)